Why join us At the Victorian Electoral Commission (VEC) we are not just about elections, we are about enabling all Victorians to actively participate in their democracy. The VEC conducts state and local council elections and is responsible for promoting public awareness and understanding of electoral issues in the Victorian community. Our goal is to be change ready and responsive to legislative changes and community expectations in a dynamic and complex operating environment. We provide a values driven workplace culture with a passion for excellence and innovation in the services we provide. We offer a supportive environment that encourages professional development and provide opportunities to broaden your experience though internal working groups and committees across VEC branches. Apply now to make a meaningful contribution to the democratic process. What you will be doing Reporting directly to Senior Manager – register of electors, this role will be responsible for: Manage a data processing operation focused on quality, accuracy and efficiency in the data entry and enrolment processing in preparation for State Election 2026 Managing and appraising the performance of surge staff to meet increased demand in the lead up and during the election period Provide information, instruction, and supervision to employees to enable them to work safely and implementing appropriate actions to ensure the objectives are achieved. Review and document procedures, tools, resources, and guidelines related to the updating and maintenance of the register of electors Deliver structured training and advice to Enrolment Services Officers in pre and post-election processing requirements as needed. Coordinate escalation of issues in the enrolment space What you will bring to the role Experience in accessing and administering sensitive information in ways that are compliant with privacy principles and obligations Provision of quality customer service, and the ability to identify and provide customer centred solutions using existing business rules. Ability to supervise a team by providing constructive feedback to drive individual and team success. Ability to multitask and prioritise in a fast-paced business environment Commitment to the VEC's core values How to apply All applicants must submit: a current CV and * a separate document with responses to Key Selection Criteria (KSC) An understanding of electoral legislation and processes in an Australian jurisdiction, including an awareness of the importance of the register of electors and its ongoing integrity as a critical element of electoral processes, is desirable but not essential. Experience supervising a team by providing constructive feedback to drive individual and team success. Experience engaging with internal and external stakeholders at all levels to drive business improvements and successful delivery of services. Experience in accessing and administering sensitive information in ways that are compliant with privacy principles and obligations. Applications should be lodged online via the Apply Now button (below). The VEC can only accept applications lodged via Victorian Government Careers website. Applications close at 11:59pm on 9 November 2025 We highly encourage Aboriginal and Torres Strait Islander people, people with disabilities and culturally and linguistically diverse people to apply. We are committed to diversity and inclusion in our workplaces with the people we employ, and at the ballot box with the people we serve. We aim to create a workplace that is inclusive, equitable, and safe for all. We understand that candidates may need adjustments in the recruitment process and/or workplace. For any questions or request for accommodations, please e-mail PeopleMailbox@vec.vic.gov.au Successful applicants will be required to satisfy character clearance requirements, including but not limited to Nationally Coordinated Criminal History Check (NCCHC) and working with children check. In accordance with Section 17A of the Electoral Act 2002, the VEC may ask applicants to disclose specific political activities that could compromise the perceived independence of the organisation. Learn more about disclosing political activities. VEC contact details For further information please contact Mark Hilgert via Mark.Hilgert@vec.vic.gov.au
