ICT Support Technicians Nec. Salary Package: AUD 75000-80000 Position : Full Time Duties and Responsibilities: Main support and repairs technical equipment, including desktops,printers,smart boards, Projectors AV equipment’s and peripherals. Main Computer hard drive images and regularly re-images machines. Develop a maintenance schedule for all computer hardware, software and networks, and ensure that it is followed. Manage the structure of our clients' Internet and internal systems and contribute to their development. Monitor the efficiency of our clients' networks Ensure routing safety checks, including electrical tests, are carried out and appropriate records are maintained. Diagnose and resolve most PC,Printer and peripheral device faults. Maintain electronic mail account and implement where appropriate. Ensure the safe disposal of obsolete equipment, used consumables and waste materials in line with recognised procedures and legal requirements. Respond to web Help Desk service requests and maintain accurate task log. Maintain accurate inventory database. Record problems and their solutions for future reference. Order equipment and supplies. Perform basic server and network diagnostic routines. Perform checks to ensure that broadband connectivity is maintained. Give clients some guidance on the ICT acceptable use policy. Work out the reasons for a fault and explain these to the client. Skills &Experience : Qualification: Diploma of IT or IT Degree Experience: Minimum 3 years of Experience.
