Key Responsibilities: Design, implement, and manage Microsoft Zero Trust solutions including Conditional Access, Defender for Identity, Microsoft Entra, and related technologies. Support and optimize ZTNA policies across hybrid and cloud environments. Collaborate with security architects and network engineers to enforce least privilege access and micro-segmentation. Monitor and respond to ZTNA-related incidents and alerts. Integrate ZTNA with SIEM/SOAR platforms for enhanced visibility and automation. Work with Cisco networking teams to align ZTNA policies with network segmentation and firewall rules. Conduct regular assessments of access controls and recommend improvements. Document architecture, configurations, and operational procedures. Perform regular ServiceNow updates and manage problem tickets effectively. Work cross-functionally with Endpoint, Network, and other technical teams to ensure seamless integration and issue resolution. Lead proactive case management with vendors to drive timely resolution and continuous improvement. Demonstrate leadership and attention to detail in all aspects of project execution and operational support. Required Skills & Experience: Proven experience with Microsoft GSA and Zero Trust frameworks. Strong understanding of networking protocols (TCP/IP, DNS, DHCP, VPN, etc.). Experience with Microsoft Defender suite, Azure AD Conditional Access, and Microsoft Entra ID. Familiarity with Cisco networking technologies (e.g., ASA, Firepower, ISE, AnyConnect). Solid problem-solving and analytical skills. Background in enterprise security operations or network security. Experience with ServiceNow for ticketing and workflow management. Strong cross-team collaboration and communication skills. Preferred Qualifications: Microsoft certifications (e.g., SC-100, SC-300, AZ-500). Cisco certifications (e.g., CCNA Security, CCNP Security) are a plus. Experience in large-scale enterprise or government environments. Knowledge of NIST, MITRE ATT&CK, or other security frameworks.
