Contact Centre Agent - Customer Service 3-6 Month Contract $35-$38 per hour Super Brisbane CBD We're seeking an experienced and customer-focused Contact Centre Agent to join a busy government organisation based in Brisbane's CBD. In this role, you'll be the first point of contact for customers—providing professional, friendly, and efficient support across phone, email, and web chat channels. You'll handle general enquiries, update customer records, and ensure every interaction leaves a positive impression. Key Responsibilities: Respond to customer enquiries promptly and professionally Accurately record details in CRM systems and schedule follow-up actions Provide information on services, billing, and general account queries Escalate complex issues where required Contribute to a positive, team-oriented workplace culture What You'll Bring: Previous experience in a contact centre or high-volume customer service environment Excellent communication and active listening skills Ability to navigate multiple computer systems at once Strong attention to detail and commitment to quality service Availability to commit to a 3-6 month full-time contract This is a great opportunity to join a supportive and inclusive team environment, working in the heart of Brisbane. Apply today to secure your next contract and make a real impact on customer experience. APPLY NOW to be added to our database and considered not just for this role but for future ones too! For any questions please reach out to keyaccounts@nbridge.com.au
