About the roleThe Administration Officer - Outpatients Reception provides professional and efficient administrative support to patients, clinicians, and staff at The Prince Charles Hospital. This role assists with appointment management, enquiries, and patient record maintenance to enhance service delivery and patient experience. Key Responsibilities- Manage outpatient appointments, general enquiries, and correspondence efficiently.- Maintain accurate patient data and ensure data integrity across hospital systems.- Provide responsive, patient-focused service and support clinical teams.- Contribute to revenue, account management, and operational efficiency.- Work collaboratively within a busy, multidisciplinary environment to meet service goals. Health EquityMetro North Health has set out its actions and agreed key performance measures to improve Aboriginal and Torres Strait Islander people's health and wellbeing outcomes.Please refer to the attached role description to read about our health equity agenda. Why choose Metro North Health- Diverse career pathways and professional development opportunities.- Supportive, people-focused work culture.- Flexible work arrangements and wellbeing initiatives.- Competitive salary packaging and superannuation benefits.- Opportunities to contribute to patient-centred, innovative healthcare.Discover more about Metro North Health and our careers here: metronorth.health.qld.gov.au/careers Find out about the role in more detail and how to apply in the attached Role Description.Applications received via third parties will not be accepted.
