At Ubank, we empower the digital generation to achieve financial success. Think of us as your daily money companion, offering a unified view of your finances with smart features and real-time insights. Save more, track spending, and achieve home ownership faster with Ubank. You’ll help shape and deliver the People Operations workplan - driving smarter, faster, and more human-centered ways of working that elevate employee experience. With a lens of operational excellence and risk, you’ll champion uplift across processes, policies and engagement to empower our Ucrew. Key Responsibilities: Employee experience Ensure a seamless and positive experience throughout the employee lifecycle Manage onboarding and offboarding processes with accuracy and efficiency Maintain accurate and up-to-date employee data and documentation Guidance and support Provide accurate and timely guidance to our Ucrew Manage our shared inbox, Service Desk and , Slack Channel Support Ubank People Partners with projects and ad hoc requests Strengthen our Ucrew’s knowledge of people policies and processes Operational Resilience, Risk, Data and compliance Ensure the accuracy and integrity of employee data, payroll input, documentation and record keeping Uplift of guides and processes to reflect best practices, compliance standards and legislative requirements Partner with our Risk team in championing and managing People risk, supporting the implementation of regular risk and compliance activities and reporting Initiatives and projects Identify, create and lead initiatives that address emerging business needs, contributing to and evolving the People Operations workplan Support the delivery of key cyclical people activities Your Experience: Experience in a fast-paced, complex environment, managing end-to-end HR processes Demonstrated ability to work within the full employee lifecycle, including HR processes and initiatives Understanding of the current legislative landscape and key employee relations (ER) processes Proficiency in Microsoft Office Suite Experience with Atlassian tools (e.g. Jira, Confluence) is advantageous Why Ubank? Innovation with impact: From meaningful work to amazing benefits, we equip you with the tools and support to drive real change - so your ideas don’t just stay ideas, they become impact. Collaborative, supportive & fun: We believe innovation is a team sport. It comes from a special kind of culture that’s highly collaborative and gives people the support they need to thrive. Build something great: Ubank is where ambition meets opportunity. We don’t just talk about change - we give you the tools, trust, and support to make it happen. Freedom to be yourself: We celebrate individuality and give you the flexibility to work in ways that suit your style. Our hybrid working model lets you balance connection and autonomy. Accelerate your Career: With clear paths for career development, your potential won’t just be recognised, it’ll be accelerated. We acknowledge the Traditional Custodians of our local area. This Sydney-based permanent role requires Australian or New Zealand citizenship or permanent residency. We welcome applicants of all backgrounds, and our Talent team is excited to connect with you. Apply now with your CV and explore this exciting opportunity!
