We’re on the lookout for a Head of KYC and Financial Crime Prevention to join our senior leadership team. Are you ready to grow your career and make an impact? Reporting into the Chief Operating Officer (COO), you’ll be accountable for all activities related to overseeing and embedding the implementation of Know Your Customer and Anti Money Laundering responsibilities across ING Australia. You’ll be responsible for keeping the society and our customers secure by enforcing our risk appetite and keeping up with our operational standards, as well as improving efficiency through AI, digitisation and automation. This is a permanent role based in Sydney. What you’ll do Ensure compliance of ING’s procedures to group policy and local regulations across all aspects of Financial Crime Prevention (FCP) including, KYC and AML. This covers the entire lifecycle from on-boarding to customer activity monitoring to off-boarding (where required). Deliver FCP/KYC compliance with a customer centric, simple and efficient approach Steer local operations with respect to FCP/KYC and AML including CDD, TM, Screening, and Enhanced Due Diligence. Some activities are performed within the function, and some activities are embedded in other processes or locations across ING. Build capability and a sustainable business model Create and maintain an FCP/KYC aware culture within the team and across the first line. Report to required stakeholders internally and externally, including directly with regulators. What we’re looking for Proven record of managing and developing large operational and/or tech teams in the financial crime domain. Bachelor’s degree in Finance, Business, Law, or a related field. Minimum of 10 years of experience in KYC or a related compliance role. In-depth knowledge of KYC regulations and best practices. Experience with KYC technology solutions and tools. Experience dealing with AUSTRAC, with APRA or ASIC are a plus. About Us At ING, we’re all about making life simpler and more rewarding - for the people who bank with us, the team members who work with us, and the communities we’re proud to support. Joining ING means stepping into an environment where your individuality isn’t just welcomed - it’s celebrated. We’ve built a culture that’s fun, inclusive, and supportive, giving you the freedom to be yourself, so you can do your thing. Whether you’re taking ownership of exciting projects, thinking outside the box, or working with global colleagues, you’ll find ING is the kind of place where growth isn’t just a possibility; it’s a promise. As a WGEA Employer of Choice for Gender Equality and Family Inclusive workplace, you’ll feel the difference in how we value and champion our people. We make hiring decisions based on your skills, capabilities, and how you align with our values - not on ticking every box. So, if you’re interested but don’t meet all the criteria, we encourage you to apply. We’re invested in fostering a diverse and inclusive workplace where everyone feels like they belong. We’re your allies in helping you do your thing during the recruitment process, so let us know if you require any support or adjustments when you apply. Let us know if you’d like to chat with an LGBTQ Confidential contact. Sound like your kind of vibe? We can’t wait to hear from you! (One last note: We operate using a direct talent sourcing model, so no agency introductions, please.) Need more? Contact Sabrina Huynh, Sabrina.huynh@ing.com. Applications close Monday, the 3rd of November. Before you apply Here at ING we consider employee development to be important and encourage existing employees to apply for suitable internal positions. It is expected that any employee applying for a vacant position would have been in their current role for a minimum of twelve (12) months before applying. This may be waived in special circumstances and after consultation with your manager LI-DNI
