Your SUPER career starts here As one of Australia's largest profit-for-members superannuation funds, we always remember whose money it is and whose future we're looking after. We work to reimagine a new way forward for our 1.1 million members and their communities. Each other. And our world. Sound good? Learn more about us and what we do at awaresuper.com.au Your New Role We are seeking a dedicated and experienced Technology Support Team Lead to join our Enterprise Practice Team. This role involves leading a small team of technology support analysts across multiple geographic locations, ensuring the delivery of high-quality service and support. How do you exceed our expectations? You will have proven experience in leading a technology support team. Strong understanding of service delivery standards and procedures. Good understanding of Microsoft Technologies, Apple products, Azure, Video Conferencing and basic networking principles. Proven experience with ServiceNow Proven experience managing IT assets Proven experience with project transitioning Proven experience with Service reporting and implementing improvements. Innovative problem solving and decision-making with a focus on service delivery excellence and achievement of business objectives The idea of being part of our growth is exciting and you want to play a pivotal role in making super simple. You are balanced in accepting risk in any decision you face. You are curious to understand risk context and choose to speak up as we simplify, learn and grow. Employee Experience We understand that not everyone works in the same ways. We value flexibility and know that it helps you manage work and life. Why you’ll love working at Aware Super: Have a super impact: You’ll think big and care deeply to help more Australians live their best lives in retirement. Be part of something super unique: You’ll work to reshape super and retirement. We’ll invest in your growth and give you the opportunity to work on career-defining projects. Work with super humans: You’ll work hard and innovate, but also have some fun along the way. Feel super cared for: We’ll support your wellbeing today, as well as in the future. Enjoy a health & fitness reimbursement, work from home technology reimbursement, salary continuance insurance and organisation-wide meeting free zones. The Aware Super difference At Aware Super, we believe that diversity of thought, background and experience creates better outcomes for our members and communities and a stronger sense of belonging for our people. We value a diverse workplace and strongly encourage women, Aboriginal & Torres Strait Islander people, people with cultural and linguistic diversity, LGBTQIA individuals, people with disabilities, and mature-age individuals to apply. We are proud to be consistently recognised as an Employer of Choice for Gender Equality and our CEO, Deanne Stewart, is a Pay Equity Ambassador.
