Join Our Team as an Administration Officer – Mental Health Handle enquiries and provide timely information and support to staff, patients, carers, and visitors to ensure smooth and effective service delivery within an inpatient mental health setting. Support nursing, allied health, and medical teams by assisting with patient flow and administrative tasks Your New Role Be the vital link in delivering exceptional mental health care by responding to enquiries and providing support to staff, consumers, carers, and visitors. Help ensure smooth patient flow by assisting nursing, allied health, and medical teams. As an Administration Officer at Metro South Health, you'll provide intermediate-level administrative and secretarial support, consistently driving efficiency and effectiveness within a dynamic mental health setting. About You You will be guided by strong values, possess a friendly and approachable demeanor, and thrive as a collaborative team member with the ability to: Exercise excellent verbal and written communication skillsUtilise experience to handle a wide range of enquiries and provide excellent customer serviceApply empathy and discretion when handling sensitive mattersDevelop and maintain relationships using strong influencing, negotiation, and conflict resolution skillsEffectively prioritise tasks during busy times and adapt swiftly to shifting priorities Check out our quick tips and application essentials! What We Can Offer You We offer a family-friendly work environment that supports you in making the most of Queensland's laid-back lifestyle.We are renowned for teaching and research excellence with strong relations with Queensland's leading tertiary institutions.We want to empower you to build a long-term career, with countless opportunities to learn and grow, no matter your roleYou'll have all the benefits of working for Queensland's world-class public health system including generous leave entitlements, attractive salary and remuneration packages, salary packaging and access to relevant professional development allowances and/or leave, study and research assistance, corporate discounts and employee wellness programs. Metro South Addiction And Mental Health Services Metro South Addiction and Mental Health Services provide inpatient, hospital-based and community mental health and community alcohol and drug services for all age groups across a number of campuses . We embrace a forward looking, progressive approach and work collaboratively with all stakeholders in order to achieve expected outcomes. A clear and strong consumer and carer focus is promoted with our vision being to provide our community excellence in consumer centred, integrated care across the continuum of addiction (alcohol and drug) and mental health services. INTEGRITY | COMPASSION | ACCOUNTABILITY | RESPECT | ENGAGEMENT | EXCELLENCE Our values were created by employees for employees to shape our culture and inspire positive interactions in the workplace. Diversity of ideas, skills, traditions, and customs is celebrated as one of our greatest strengths. Having a workforce that reflects and understands the needs and expectations of our community is important to delivering safe, kinder, and more inclusive care. We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation, and family responsibilities to apply. We Are Metro South Health We are the major public healthcare provider for Brisbane's south side, Logan, Redlands, and the Scenic Rim operating five major hospitals and a range of community, specialty, and state-wide healthcare services. We are bold, innovative, collaborative, inspiring. We save lives, change lives, and make the world a better place. We are part of and proud of the community we serve. We are better together . Occupational group Administration
