The Company A leading manufacturer with a strong history of steady growth, and an international reputation for quality products and outstanding customer service. The Role Reporting to the Customer Service Manager, your responsibilities will include the following: Processing of sales orders Answering inbound calls and responding to customer queries Tracking deliveries and assistance with logistics Trouble-shooting product issues and processing warranty claims Skills and Experience The ideal candidate will have: Excellent communication skills and bright, confident manner Order processing Customer Service experience Computer literate – Microsoft Outlook, Microsoft Office (Excel, Word) Eagerness to learn and keen to work Strong problem solving skills and high initiative Company Culture A company that is truly committed to its people, who are passionate about their team members, company, product, and their customers. A relaxed office atmosphere is good for morale and the perfect space to collaborate. Benefits Enjoy working for an organisation with a fun work culture, with huge career growth and development opportunities. Work close to home in Epping. We are an equal opportunities employer and welcome applications from all qualified candidates. J-18808-Ljbffr