About US UniSuper is a place where brilliant thinkers and passionate people come together. As one of Australia's largest super funds, the work you'll do with us makes a meaningful difference today and tomorrow for our members, the planet and for you. The Role Step into a newly created high-impact role as our Planning & Execution Lead within the Service & Experience Business Unit. Here, you'll be the driving force behind connecting strategy to action and empowering our people to deliver and outstanding experiences for UniSuper members, employers and advisers. Reporting to the Business Product Owner of Service Transformation, you'll set the pace of how we work, managing our backlog, delivery cadence, and ways of working to ensure our team is always moving forward. You'll be part of a team of passionate, driven professionals who value innovation, collaboration, and continuous improvement. Every day, UniSuper delivers services and experiences that matter, our team plays a pivotal role in maintaining and optimising those experiences. This is your opportunity to make a real impact: streamline processes, elevate delivery, and help shape UniSuper into the best place to work in superannuation. Key responsibilities: Represent the Service Transformation Team connecting strategy to execution excellenceEmbed agile ways of working and embed delivery practices tailored to business needsOwn and maintain the team's Service Transformation backlog, prioritising initiatives and operational tasks for maximum impactFacilitate planning cadences, stand-ups, retrospectives, and showcases to drive momentum and transparencyDevelop and maintain dashboards and reporting tools to track progress, risks, and outcomesCoordinate cross-functional inputs, manage dependencies, and ensure readiness for deliveryEngage stakeholders across the business, fostering alignment and clear communication About You You're a proactive, driven and organised individual who thrives in dynamic environments and loves developing plans that put strategy into action. You bring a collaborative mindset, exceptional stakeholder engagement skills, and a passion for continuous improvement. You are ready to challenge the status quo and help us deliver on our ambitious goals. You'll be comfortable navigating ambiguity, driving clarity, and inspiring those around you. If you're looking for a role where you can make a real difference and grow your career, we want to hear from you. What you'll bring: Lived experience of how technology, process and people work together create excellent Service and Experience outcomesProven experience in backlog management, delivery coordination, or agile facilitationStrong communication and stakeholder engagement skills, with the ability to influence and align diverse teamsExperience with agile tools such as JIRA and Confluence, and a knack for reporting and tracking delivery metricsFamiliarity with agile frameworks (Scrum, Kanban) and exposure to business transformation or application lifecycle management (desirable)Organised, proactive, and delivery-focused, with strong analytical and problem-solving abilitiesA collaborative, outcome-oriented approach and a genuine passion for making things better-for our team and our members The US way UniSuper believes that the best way to achieve great things is when we come together and collaborate. Therefore, we ask you to be able to commit to 60% of your time in office. UniSuper is proud of our culture and benefits, which empower our people to achieve their full potential, thrive, and grow their career with us. These include: 3 days accrued for 'Community, Culture & Wellbeing' leaveAccess to amazing lunch & learn sessions including with external experts It should go without saying, but at UniSuper, we value and celebrate diversity and inclusion. We believe that a variety of perspectives, backgrounds, interests, abilities, and skills is crucial for delivering great retirement outcomes for our members. We invite you to apply for the roles that suit your career aspirations, even if you don't meet all the requirements. Know how to grow.
