We’re Hiring: Cleaning Manager Location: Brisbane, QLD Employment Type: Full-time Industry: Facilities Management Salary: Competitive Benefits Be part of something bigger. Be part of ISS. We’re seeking a dynamic and driven Client Service Manager to lead and manage cleaning operations across multiple sites in Queensland. Based out of our corporate office in South Brisbane , you’ll oversee day-to-day operations, build strong client relationships, and lead a dedicated cleaning team to deliver exceptional service. Key Responsibilities Lead and manage cleaning teams across various sites Maintain and strengthen client relationships Resolve customer complaints and employee concerns ✅ Ensure compliance with health and safety standards Perform administrative tasks including incident reporting Deliver outstanding customer service and clear communication Operate autonomously with integrity and initiative Ensure cost-effective contract management What We Offer Competitive remuneration package Company vehicle, laptop, and mobile phone Inclusive and diverse workplace culture ️ Commitment to employee safety and wellbeing Ongoing training via our internal Learning Management System Career growth and internal promotion opportunities Staff discounts on insurance, childcare, and more Work-life balance What You’ll Bring Management or supervisory experience in the cleaning industry (highly desirable) Valid unrestricted driver’s licence ️ Clear police check (dated within 6 months) Strong analytical and problem-solving skills Excellent understanding of cleaning chemicals and MSDS Proven experience managing workplace health & safety Self-motivated with a proactive mindset Natural flair for customer service ️ Excellent written and verbal communication skills How to Apply: Click on the 'apply' link and complete the online application. Our Commitment: ISS fosters a culture of inclusion and diversity, welcoming applications from Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, individuals from diverse cultural backgrounds, and LGBTIQA communities. We are committed to fair pay and a safe working environment. Learn more about ISS in Australia and New Zealand on our website. Please note: No agency applications are accepted