About the Company: This well-established hospitality group operates multiple venues across Queensland and is recognised for their strong culture, commitment to service excellence, and supportive management. The Mackay operation is a busy and well-loved venue, offering an energetic, fast-paced, and rewarding environment for hospitality professionals. About the Role: The Duty Manager will be responsible for supervising daily operations, leading staff, and ensuring guests receive an exceptional experience. Key responsibilities include roster management, cash handling, operational compliance, and responding to guest needs in a professional and timely manner. The role is highly visible, requiring a hands-on approach and strong leadership under pressure. Your Skills and Experience: Previous experience in a supervisory or duty management role within hospitality Strong leadership skills with the ability to motivate and guide a team Excellent customer service focus and problem-solving capabilities Knowledge of rostering, cash handling, and operational compliance RSA certification and flexibility to work across a 7-day roster Your Benefits and Rewards: Competitive salary package Career development within a reputable hospitality group Supportive, team-oriented work environment Experience the vibrant lifestyle of Mackay, QLD Hands-on role with genuine responsibility and influence on venue operations To apply online, please click on the apply button. Alternatively, for a confidential discussion please contact Isaac Gorton on 0488 488 617 or igorton@frontlinehospitality.com.au Seeking a job change? When you fill out a confidential profile with Frontline Hospitality it goes to our team of experienced recruiters who will work with you to find your dream role. Our unique system of recruitment means the whole team will be trying to find you the right job. Whether it is now or in the near future we will continue to match positions to suit your needs until we find you the perfect job! Or just looking around? We highly recommend that you call us even if you are not officially in the job market. Once we understand what you are looking for we keep you in the know, because no one knows Hospitality like us. Also, the majority of positions we fill are done so without advertising! Existing Frontline Hospitality registered candidates often get the first look at new opportunities. Did you know? Frontline Hospitality has offices across Australia and not all of our roles are advertised on external job boards, so head to our website to view all of our available positions and apply for any roles of interest. www.frontlinehospitality.com.au
