Number of Positions Available: 1 ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Join a Team Where Compassion Meets Leadership Are you ready to lead with purpose? The Salvation Army is seeking a Community Support Team Leader to inspire, guide, and empower a committed team supporting men (and those identifying as male) who are experiencing homelessness and complex needs. About the role You will be at the heart of two key residential services — Flagstaff Accommodation (West Melbourne) and The Open Door (North Melbourne) — leading a team of passionate staff who are there 24/7 to create a welcoming, safe, and healing environment. This is your opportunity to lead with empathy, shape service delivery, and walk alongside those doing it toughest — while fostering dignity, safety, and belonging. Reporting to the Flagstaff Manager, this is a permanent full-time position based in Flagstaff, VIC. How you will make an impact Lead a dynamic team of 6 support staff to provide responsive, compassionate care around the clock Drive trauma-informed, client-centred and strengths-based practices as part of TSA’s Model of Care Build an inclusive, culturally safe space that honours the diversity of our community Collaborate with a rich network of services — from Alcohol & Other Drugs, case management, and health services to on-site chaplaincy and catering — ensuring holistic support for every resident Cultivate a positive, accountable and empowering team culture Manage operations across two key residential services, while ensuring excellence in safety, risk management, and service delivery What you will bring A seasoned professional with a degree in Social Work, Community Development or a related field A natural leader who has supervised teams in complex service environments Deeply committed to human rights, equity, and justice — and ready to lead through values of compassion, integrity, and respect Experienced working with people who face homelessness, trauma, mental health challenges and systemic disadvantage A clear communicator and calm problem solver, even in crisis An advocate for continuous improvement, cultural inclusion and quality care About Us The Salvation Army Homelessness Melbourne Metro is one of the largest providers of homelessness services in Victoria. Across our sites in West Melbourne, North Melbourne, and Footscray, we work tirelessly to support those without a safe place to call home. Our staff are not just workers — they are change makers, walking alongside those who’ve experienced street sleeping and complex trauma, offering real hope and practical support. What We Offer The Salvos offer eligible employee's a well-balanced package of meaningful benefits including: Salary packaging up to $15,900 tax free $2,650 meal entertainment benefit Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities Access to EAP and health & wellness initiatives incl Fitness Passport Ongoing training and development opportunities that enhance on the job skills and proficiency Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts. Conditions Compensation is in accordance with the Social, Community, Home Care and Disability Services Award Level 6. The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W e are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration
