Are you ready to be a lifeline for women and families escaping domestic and family violence? We are now seeking a dedicated Crisis Support Worker to join our Domestic Violence Response Enhancement (DVRE) team and provide compassionate, face-to-face support during business hours (10am–6pm, Monday to Friday). Your role will addressing immediate needs, providing crisis case management, and ensuring ongoing safety for women and their children is prioritised. Key responsibilities will include undertaking risk assessments, safety planning, resource navigation, and referring clients to longer-term support services. This is a permanent, full-time permanent position, based in the office. Due to nature of this role, there will be no flexibility to work from home. Being a woman is a genuine occupational qualification for this position under s14 of the Anti-Discrimination Act 1977 (NSW). Key responsibilities: Deliver face-to-face crisis support and safety planning. Conduct risk assessments and connect clients to essential services. Provide trauma-informed care and help clients access long-term support. Collaborate with stakeholders to ensure continuity of care. To be successful in this role, you will be required have: Relevant tertiary qualifications or equivalent experience. Strong understanding of domestic/family violence and crisis intervention. Excellent communication, teamwork, and organisational skills. Valid Australian driver’s licence and insured vehicle. CatholicCare is a safe, inclusive, and respectful employer. We value the unique perspectives of Aboriginal and Torres Strait Islander peoples and are committed to working alongside First Nations communities. We strongly encourage First Nations people to apply. We welcome applicants of all backgrounds, genders, faiths and diversity. Why Join CatholicCare? Salary packaging – also known as salary sacrifice - means allocating a portion of your salary to pay certain expenses before income tax is calculated. So, on pay day you pay less income tax and have more money for the things that matter. Fitness Passport program – enjoy discounted memberships at a wide range of gyms and fitness facilities across Australia. Training & Development – Ongoing learning opportunities to grow your career. Employee Assistance Program – Free, confidential counselling and support. Bupa Health – Corporate health care cover discounts. Extra Leave – Additional paid leave day over Christmas. Hope Awards – Be recognised and celebrated for your impact. Baby Bonus – Paid bonus for eligible primary carer. How to apply: If you are interested in this opportunity, please provide a Cover Letter and an up-to-date Resume. Should you wish to discuss this role prior to applying, please drop us an email to recruitment@catholiccaredbb.org.au We look forward to hearing from you and receiving your application! Apply Now! No recruitment agencies.
