At Southern Cross Care WA we help people live extraordinary lives every day, connected to communities. As a provider delivering care, support and accommodation for West Australians in greatest need, our purpose is clear, and our passion is strong. Southern Cross Care WA is a place where you can have an extraordinary impact, make an extraordinary difference, and be appreciated for extraordinary contributions. We hope you will join us and become one of the people who make Southern Cross Care WA an extraordinary place to be. About the role and where you will be working: Our Care Coordinators coordinate, guide & oversee service provision (and information) to our Home Care customers. You'll be helping them make decisions, identify and arrange resources that meet their identified care needs. We'll also be asking you to oversee day to day management of funds / budgets. This is a mobile and office-based role, with the majority of your time spent in the community visiting clients in your care portfolio. We’ll also be asking you to: Providing great customer service & advocating for your clients Undertaking comprehensive assessments of identified needs Developing goal & care plans provide guidance to promote enablement through informed decision making and workable solutions Completing all required documentation Identifying & responding to customer's changing needs Working collaboratively with clinical & allied health services About you: With a well-developed knowledge of the aged care sector, you have experience in a coordination / case management role. As a natural problem solver, you can work autonomously and also work effectively as part of a multidisciplinary team. You're comfortable managing complex clients who are receiving Home Care packages. To be considered for this role, you’ll need: Experience in aged care or community services. Familiarity with home care packages. Great interpersonal & communication skills. Ability to quickly learn & use new software for record keeping. Working with us: At Southern Cross Care WA, we are committed to being an employer of choice. As well as providing a positive and supportive environment, we also offer the following benefits: Not-for-profit salary packaging options of up to $15,900 for general living expenses and $2,650 for entertainment benefits. Corporate Health Insurance with HBF Free employee assistance program A diverse range of services which allows professional development and growth Paid Parental Leave Annual leave starting at 4 weeks (full time) Carers/personal leave Service Awards for long standing employees Flexible working environment How to apply: To express your interest, please apply with an up-to-date resume, and a cover letter outlining your experience / suitability. Kindly note, if your application progresses to an interview, we’ll be asking for: National Police Clearance - current within 6 months (or evidence of application) A completed pre-employment health questionnairre. NDIS Worker Screening Check About us: Established over 50 years ago, Southern Cross Care WA is a purpose-driven, not-for-profit organisation contributing to social, health and economic development in WA. We do this by enabling the delivery of integrated services in our community for the increasingly complex health, care and accommodation needs of our aging population and those living with mental illness. Our dedicated and passionate team of around 900 employees and 130 volunteers, deliver care and services to over 3000 West Australians across our residential, retirement village, mental health, community housing and home care portfolio. Our promise to our clients, residents and each other is to enable extraordinary because we; Listen, Act, Do not give up, Work as one. Southern Plus and Southern Cross Housing Ltd. are part of the Southern Cross Care WA Inc. Group. Southern Cross Care WA is an equal opportunity employer committed to diversity and inclusion. We also acknowledge the Traditional Owners of the lands on which we work. For more information on the services, we provide visit: scrosswa.org.au
