$40.00 per hour plus super and penalties Contracted Position Through Hays Casual/Temporary Position available Your new company This organisation is one of Queensland's most-loved charitable services and are most proud of the way they support those in need in the community. Your new role Your day-to-day tasks will include: Meeting client needs in the least restrictive way possible; Completing clear and factual handover notes and incident reports; Mentoring clients and assisting them to develop independent living skills; Assisting the client in problem-solving, conflict resolution and relapse reduction; Managing complex and challenging client behaviours (including aggressive behaviours); What you'll need to succeed To be a successful candidate, it is a mandate to meet the following criteria: Homelessness support sector or related field Always ensure confidentiality of client information Certificate III in Community Services or related field Effective communication and time management skills Ability to work unsupervised at times as well as an effective team member At least one (1) year of experience as a Support or Crisis Worker or equivalent What you'll get in return We are looking for a number of casual Crisis Support Workers in Mackay. The organisation runs a 24/7 facility; therefore, applicants must have availability and flexibility to work across 24/7 roster. Offering $40.00 per hour plus super and penalties. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Rebecca (07) 4960 1. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.