Deliver efficient and effective parking management services to the community Join a supportive, community focused team $91,334 per annum (plus super and RDO) Deliver responsive, friendly, efficient, and effective parking enforcement and education service to our vibrant community. A little bit about the role Reporting to the Team Leader -Parking Services, the position is responsible for: Enforcing parking regulations, issuing parking infringement notices, and providing community education. Providing a first class service in a timely and accurate manner Maintaining knowledge, understanding and application of standard operations Undertaking case management of issues under investigation, preparing documentation and responding to enquires. Assistance is also required in animal collection including dog pickups It’s a great time to join the parking team. The team is supportive and looks out for one another. We are change focused and continuing to improve our processes, procedures, and ways of working! A little bit about you To succeed in the role you, you will have: Prior experience in parking enforcement (ideally but not mandatory), law enforcement, customer service or other related fields. Knowledge (or ability to gain knowledge) of the Local Government Act 2020, Road Safety Act 1986, Road Safety Rules 2017 and Council’s Amenity Local Law. Excellent communication skills - you are courteous and customer focused! Good administration skills with the ability to prepare briefs of evidence IT proficiency including the use of personal and hand-help computers Autonomy to plan and organise your workload and make the best use of your time Want to know more? View the Position description What sets us apart? A supportive and friendly workplace culture that values diversity, collaboration and continuous improvement. Staff benefits such as flexible working arrangements, wellbeing programs, gym and pool memberships An investment in your ongoing professional development and career growth Employment requirements Applicants must have the right to work in Australia. Preferred applicants will be required to undergo a National Police Record Check, Working With Children’s Check and Medical Check. Current Victorian Driver's Licence How to apply Please submit your application online by 26 September 2025, 11:59pm. All applications must be made via the online portal; no applications direct to the hiring manager or from recruitment agencies will be considered. We understand that this portal may not meet the needs of people who rely on Assistive Technology or have other diverse requirements. If you have any difficulty using our recruitment system, please do not hesitate to contact People Culture and Development on (03) 9278 4401 or pcd@boroondara.vic.gov.au to allow us to help in any way we can. Who are we? The City of Boroondara is a metropolitan council, representing more than 170,000 people in the inner-eastern suburbs of Melbourne. A leader in the local government sector, with a reputation for innovation and excellence, we believe in providing an environment where our staff thrive, both in the work they do and in how they learn and develop as people and professionals. We like to challenge the norm and we are investing significantly in innovation and technology improvements in order to provide our customers with an even greater experience and engagement. We are putting our customers at the forefront of what we do with our organisation wide initiative, Transforming Boroondara Program. You will be instrumental in driving this change across the organisation using best practice approaches to successfully support us from the now to our desired future state. With so much going on it’s a great time to join Boroondara! S-DNI
