Join an industry leader and make a positive change in the sustainable use of the world’s natural resources. Together, we will transform the business and drive the industry toward a greener future. At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible. Job posting end date: 09/29/2025 Introduction and Team you will belong to This role is primarily responsible for proactively and positively leading the workforce site functions to a high standard and to oversee the day-to-day safe operations of a regional Metso Service Centre. This state-of-the-art facility is Metso’s largest in the southern hemisphere and provides repairs support to the entire Pilbara region. This is a residential position based in Karratha. Only those with FULL WORKING rights in Australia need apply as sponsorship of any kind is not offered as part of this employment opportunity. Who we are? Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers’ energy and water efficiency, increase their productivity, and reduce environmental risks with our product and process expertise. Our Global Organisation strives on positive change to our World by offering sustainable solutions for their Mining equipment. Our people are highly motivated, self-automated and driven. Our culture Our values of high ambition-always, customer in centre, getting it done together and being open and honest guide our everyday decisions and way of working. They are the guiding principles we expect everyone to act accordingly, and we believe that by living our values we will build a common, thriving culture. The Role Demonstrate strong Safety LeadershipRegularly talk about safety performance and concerns whilst emphasising that production will never compromise safetyRecognise and reward good individual and team safety performance, deal firmly and fairly with poor performanceRoll out Metso safety procedures, ‘Life Saving Rules’ and other safety improvement programs at your nominated Service Centre locationLead audits and reviews and ensure HSE performance metrics are met.Lead incident investigations, understand root causes and implement corrective actionEnsure all steps of the QA/QC system are understood and implementedLead and manage the Repairs team and associated Service Centre general operationsGain an understanding of each repair job in progress, walk the floor, guide and mentorProvide guidance and be innovative – help to improve repair methods, identify ways to improve job efficiency and workshop layoutDevelop, coach and mentor your immediate team and all employees within the Service CentreLead customer visits, demonstrate knowledge of the customer’s jobs, answer questions they may have and promote the Metso brand.Liaise with Repairs vendors ensuring company repair procedures are adhered too at all times, repairs are executed safely and to the required quality standard, on time and under budgetAuthorise the issue and return of drawings and technical information under the 'Document Control’ procedureWork with global and local teams to implement new Repair opportunitiesWork closely with product groups to maximise equipment improvements and innovationsAssist in gaining information on key performance metrics for the Repairs teamMonitor Service Centre P&L ensuring all costs are managed within set budget requirements and profitability is maintainedManage staff utilisation and ensure absorption of overheads meet budget requirementsCreate an annual capital expenditure plan and create business cases for each itemInvestigate customer feedback, warranties and NCRs (non-conformance reports) to learn and improveActively promote and participate in local community organisations and events The successful candidate will possess the following: Essential Proven repair service management experience in progressively responsible positionsMinimum 10 years’ experience in Maintenance / Repairs within the mining industryRelevant Technical Qualifications, including a Trade or Tertiary qualification in a related engineering disciplinePro-active leadership training and development experiences and demonstrated exposuresAbility to work in and make a positive and professional contribution to a team environment at all levels.Well-developed presentation skills along with oral and written communication skills to a high standardExcellent time management skills Desirable Experienced and familiar with Metso mining equipmentExperience with engineering repair procedures and practisesExperience with reading and interpreting engineering drawings and operational manuals We understand that some highly capable candidates might hesitate to apply for a role unless they meet every listed qualification. If you're excited about this role, we encourage you to apply even if you don't meet all the requirements. You may be the right candidate for the role. What's In It For You Extensive learning opportunities - ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities.Wellbeing and safety - benefit from occupational healthcare, generous benefits plan, healthy living rewards, mental well-being services and engagement surveys.Annual bonus - global incentive programs tied to business and performance targets.Hybrid working possibilities - while we are big advocates of meeting and collaborating in person, we believe in fostering a flexible work environment.Worldwide support - leverage our network of peers across the world, offering valuable assistance. We get things done together, through open and honest communication.A thriving culture – we are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together.A work environment where safety is always the number one priority – both your physical and mental health is our priorityA competitive base salary reflective of your skills and experience with annual incentive programAdditional Annual Leave benefit - your health and wellbeing is a priority, increase your leave entitlement with every year you work at Metso.Gender neutral parental leave - 18 weeks paid in fullPaid Volunteer Leave so you can give back to the local community or an organisation of your choiceComprehensive medical benefits including discounted private health insurance for employees and immediate familyNovated lease - this benefit allows you to save on a new car and potentially enjoy significant tax savingsVarious leisure benefits including discounted car rental and accommodation for leisure travel around the world. Get in touch Want to rise above the possible with us? Click ‘Apply now’ to leave your application. How to join - Working at Metso - About Metso - Diversity and Inclusion - Meet our people Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability. Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers’ energy and water efficiency, increase their productivity, and reduce environmental risks with our product and service expertise. We are the partner for positive change. Metso is headquartered in Espoo, Finland. At the end of 2024 Metso had close to 17,000 employees in around 50 countries, and sales in 2024 were about EUR 4.9 billion. Metso is listed on the Nasdaq Helsinki. metso.com
