Be part of a growing and values-driven Facilities Management team. Knight Facilities Management (KFM) is seeking a proactive and highly organised Facilities Management Administrator (FMA) to support our dynamic operations team. This role is crucial in ensuring the smooth delivery of facilities services to our clients by coordinating maintenance activities, liaising with subcontractors, and maintaining accurate records using our Computerised Maintenance Management System (CMMS), Urbanise. The RoleAs an FMA, you will support facilities operations by coordinating both reactive and planned maintenance, maintaining accurate data in our work management system (Urbanise), and ensuring key deliverables are met across multiple client accounts. This is a fast-paced, service-driven role requiring excellent communication and administrative skills. Key Responsibilities Log, manage, and close work orders in the Computerised Maintenance Management System (CMMS)Coordinate and schedule contractors for maintenance, inspections, and repairsTrack compliance records and upload relevant documentationMonitor and action high-priority jobs in line with service level agreementsLiaise between clients, facilities managers, and subcontractors to ensure smooth deliveryManage warranty works, asset documentation, and job follow-upsProvide general administrative support across key accountsSupport data reporting, job tracking, and system maintenanceMaintain professionalism and deliver a high standard of customer service About YouWe’re looking for someone who is highly organised, customer-focused, and confident working across multiple tasks and stakeholders.You will ideally have:Experience in an administrative or coordination role, ideally in facilities management or a similar industryFamiliarity with CMMS platforms (e.g. Urbanise, or similar)Excellent written and verbal communication skillsStrong time management and attention to detailAbility to coordinate multiple tasks and meet deadlinesA certificate or diploma in Facilities Management or a related field (preferred but not essential)A collaborative attitude and willingness to learn and adapt Why Work With Us?At KFM, we don’t just manage facilities—we build lasting relationships with our clients and teams through our ASPIRE values: Accountable | Sustainable | Passionate | Innovative | Respectful | EntrepreneurialWe offer:A supportive and inclusive work environmentLearning and development opportunitiesCareer progression within a growing companyThe chance to work with passionate professionals who care about what they do
