This is a Senior Account Manager role with Team Global Express based in Banksmeadow, NSW, AU Team Global Express Role Seniority - senior More about the Senior Account Manager role at Team Global Express Team Global Express is seeking an experienced Senior Account Manager to lead a portfolio of healthcare clients around the North Ryde, Baulkham Hills and Bella Vista areas. This role offers a unique opportunity to strengthen strategic partnerships, deliver meaningful outcomes, and contribute to significant portfolio growth. What You’ll Be Doing Own and nurture day-to-day client relationships through regular meetings, QBRs, and performance reporting Manage pricing strategies, rate updates, and pipeline activity Conduct 3–4 face-to-face client meetings weekly, ensuring timely follow-up and action tracking Partner with a Business Development Manager and Sales Lead to unlock growth opportunities Build trusted relationships and identify upsell and cross-sell potential What You’ll Bring Demonstrated success in client management, negotiation, and customer engagement Strong proficiency in Excel, Salesforce, and delivering compelling presentations Experience with eCommerce, online retail, or fashion clients is highly valued A natural relationship builder with a growth mindset and results-driven approach About Team Global Express Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit https://teamglobalexp.com/. Why TGE We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop. What we offer Competitive salary above industry standards Upskilling, training, mentoring and more to support your career development journey Fun and practical employee perks and discounts Flexible work, including work from home Inclusive parental leave policy that supports all parents & carers Peer recognition awards acknowledge when you go above and beyond. An inclusive workplace, works for everyone We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand. Our recruitment process Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening. Other things to note When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process. During the recruitment process, please keep an eye on your junk emails and spam folders for updates. TGE is listed as one of LinkedIn’s Top Companies of 2023 and 2024 in Australia. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Team Global Express team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Nurturing client relationships Managing pricing strategies Conducting client meetings Key Strengths Client management Excel and Salesforce proficiency Relationship building ️ ECommerce experience Why Team Global Express is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume. A Final Note: This is a role with Team Global Express not with Hatch.
