Work with and learn from high performing Dentists Modern practice with state of the art technology Cosmetic Focused practice About the Position: About Smiles Circular Quay is seeking a highly organised and proactive Front Office Coordinator to join the team on a Part Time basis 3 days per week - Monday, Tuesday or Wednesday, and Friday. In this role, you will be the first point of contact for our patients and visitors, ensuring a positive experience and smooth operation of our front office. Our team is committed to delivering high-quality patient care and ensuring a positive experience for both patients and staff. Located in the heart of Circular Quay, our modern, well-established practice offers a supportive environment, experienced clinical and admin teams, and a growing patient base. You’ll enjoy working with the latest technology in a practice known for its excellence in both general and cosmetic dentistry. Key Responsibilities: Patient Care: Assist with patient management, including greeting patients, preparing them for procedures, and ensuring their comfort. Operational Excellence: Ensure smooth day-to-day operations of the practice, including adherence to health regulations and industry standards. Team Leadership: Supervise staffing needs, including interviewing, training, and scheduling, to optimise team performance and meet patient needs. Patient Relations: Address patient inquiries and concerns, ensuring a high level of satisfaction and addressing any issues promptly. Scheduling & Ordering: Complete ordering while maintaining optimal inventory levels. Create and maintain employee rosters, ensuring coverage for all shifts Front Office Administration: Manage office supplies, coordinate office functions, and assist with day-to-day administrative tasks. Coordination with Clinical Team: Work closely with dental hygienists and assistants to ensure that patient care is delivered efficiently and timely. Assisting the Dentist at ad hoc times Compliance: Adhere to all safety and infection control protocols, as well as regulatory requirements in the dental practice. What we can offer you: Competitive hourly rate Varied role Opportunity to make a difference Employee Assistant Program Unlock exclusive discounts and cashback offers on the Swag App Certified Great Place to Work two years in a row 2024 & 2025 What do you need to succeed ? Experience as a Front Office Coordinator - you may have Cert III or IV in Dental Assisting, but most importantly be capable of working closely with a team and a willingness to continue to learn A bright, engaging personality, with enthusiasm and commitment A team player. You will help us deliver the best patient care whilst working with our talented dentists delivering quality dental solutions and fantastic value Attention to detail Ability to multitask, prioritise tasks, and manage time effectively in a fast-paced environment What's Next: If you’re excited about the opportunity to help us grow, we’d love to hear from you. Applications will be reviewed as they come in, so don’t hesitate—click APPLY NOW!
