2 x Permanent, full time positions available across 7 days, weekend work included Band 2 Salary $63,629 - $65,786 plus super Provide daily care for shelter animals and providing animal enrichment About the role Two permanent, full-time positions are currently available for an Animal Attendant within the Ballarat Animal Shelter to provide daily care for shelter animals and excellent customer service to members of the public. Animal Attendants are required to assist in the education of the community in Responsible Pet Ownership and Animal Management services as needed as well as maintain the Ballarat City Council facilities in a clean and sanitary condition in accordance with Council’s procedures. Reporting to the Shelter Supervisor, daily Animal Attendant duties include but are not limited to: Feeding, watering and inspection of all animals Cleaning of animal housing areas,i.e. hose out, replace bedding, litter trays, feeding and watering utensils Administering medication and treatmentas prescribed by veterinarypractitioner Routine disinfection of animal housing areas and equipment Exercising of animals asrequired Provision of environmental enrichment for the animals. Monitoring impounded animal’s health daily and reporting any animal which may appear sick or injured to the Shelter Supervisorin a timely manner. Assist with animal admissions and veterinarians asrequired. Use a digital camera toassist in the regular updating of Council’s Facebook page for animals. Comply with and ensure compliance by all staff with a duty of care in respect to OH&S legislation, risk managementrequirements and Council policy. Provide excellent customer service to internal and external customers of the Shelter. Drive and deliver relevant animals to chosen veterinary clinic for scheduled or unscheduled procedures and medical attention. Work in a team environment to support the growth and development of the Shelter. About you To be successful in this role you will have a passion for animal welfare and a strong commitment to contributing to animal enrichment. Basic experience/on-the-job training in the care and maintenance of animals and animal handling are required for this position. Ability to demonstrate self-motivation and self-discipline in work undertaken is essential. Demonstrated experience in working in a busy customer service driven environment. Ability to work with companion animals and stock with understanding and knowledge of animal behaviour Willingness and availability to work across all areas of the shelter as required. Ability to work in a highly emotionally driven workforce. Basic knowledge of Microsoft office. Well-developed customer service and communication skills. Positive team member and a keen attitude for sharing knowledge. Knowledge and understanding of health and safety issues relevant to the position. Be Part of Something More: Join us in making a real difference to the lives within our community. Working for City of Ballarat you will be part of a team that values honesty, transparency and accounting in everything we do. We believe in the importance of valuing every Individual and working together to support the community. Together we create a supportive and inclusive environment where everyone can thrive and make a positive impact. Benefits There’s more to remuneration than just salary. Here are some key benefits you might value: Learning and development programs Flexible work policies Employee benefits program MyWellbeing initiatives To Apply To apply for this position please click on the apply button and submit your application. The closing date for this position is Monday 13th October 2025. Please ensure that you provide a cover letter, current resume and answer the screen questions based on the selection criteria. The successful applicant will be required to undergo a full employment medical and police check. Contact For any additional questions, please contact Tara Parada, Business Support Officer on 0448 384 139 or taraparada@ballarat.vic.gov.au At the City of Ballarat, we celebrate diversity and strive to create an inclusive, flexible workplace where everyone feels welcome. We encourage applicants of all backgrounds, identities, and abilities to apply. If you need any support during the recruitment process, reach out to us at peopleandculture@ballarat.vic.gov.au We’re proud to be a child-safe organisation, committed to protecting children and young people from harm. Our culture promotes their safety and wellbeing, and we require all successful candidates to undergo relevant screening, including a Working with Children Check and criminal history check.
