Join our team as a Café Team Leader located within Queen Elizabeth Hospital! Lead a team and develop your leadership skills! Access to exciting perks & team discounts! Casual team leader role! About Food by WHSmith Australia Our Food by WHSmith cafes are located in some of Australia’s largest hospitals, offering a fast-paced and vibrant work environment for team members who thrive in a collaborative setting. We are driven by our core values: Value our People, Drive for Results, Customer Focus & Accountability. We believe in making a positive impact not only within our teams but also in our local communities by delivering exceptional service in hospitality. We’re looking for team players who are eager to contribute to a positive and supportive workplace, so if these values align with yours and you share our passion for delivering exceptional customer service, we would love to hear from you! About the Role As a Cafe Team Leader, you will be responsible for overseeing the daily operations of our cafe and ensuring that our customers receive the highest level of service. Responsibilities include: Training team members in store processes and procedures. Maintaining a clean workspace in accordance with Food by WHSmith hygiene Standards. Reporting and communicating necessary information and feedback to the Cafe Manager regarding any and all aspects of store operations. Assist in the preparation of both food and beverages/coffees. This is a casual position with the requirement for flexibility to work from 6am to 6pm. About You The ideal candidate for this position will have the following: 2 years' experience in a food outlet. Supervisory experience in a cafe setting. Great communication skills. Barista experience. Ability to lead and run a shift. Understanding of till reconciliation and cash handling. Exceptional time management skills and reliability. Flexible availability with the ability to start early and open or finish late and close. You will be a natural leader with excellent soft skills and be able to inspire and motivate your team to deliver exceptional service and maintain high standards. If you're ready to dive into this exciting opportunity and be an integral part of our cafe's success, apply now! Our Commitment to Diversity and Inclusion WHSmith is an equal opportunity employer and considers all applicants for employment. We recognise the importance of equity in all that we do, as well as promoting a culture of inclusion through our policies, procedures and working practices. If you have any support requirements, we encourage you to advise us at the time of your application, so we can assist you appropriately during the recruitment process. * Please note, only shortlisted applicants will be contacted.
