At Winning Group, we pride ourselves on being more than just a run-of-the-mill retail company. We are an award winning experience company, driven by people, science, and our mandate to leave the world a better place. As a fourth-generation, family-owned Australian business, we’re set apart from our competitors by our innovative logistics, technology and luxury retail services. Our brand encompasses a diverse range of entities, all of which are committed to delivering excellence to our valued customers. About the position: As a Claims Administrator, you will play a key role in ensuring the accurate and efficient processing of supplier claims. You’ll take ownership of raising and validating claims, resolving rejections, and maintaining accurate records. Collaboration with Claims Coordinators, suppliers, and internal teams will ensure the end-to-end claims process runs seamlessly. Raising and assessing claims in line with company and vendor policies Verifying accuracy and completeness of claim information Maintaining organised records to support claim decisions Managing claim rejections and follow-ups with suppliers Building clear communication with suppliers and internal teams Qualifications: Strong problem-solving skills and initiative Excellent organisational and time management skills Analytical mindset with attention to detail Clear written communication and documentation skills Ability to work independently when required Why Join Us? State-of-the-art, newly designed office with free daily coffee, an on-site gym, the peaceful Harmony Room, and flexible workspaces. Enjoy generous discounts on all products across our Group, plus access to over 5,000 additional discounts with other retailers. Monthly Wellness & Learning activities to support your journey toward a healthy, balanced lifestyle. Celebrate your successes and unwind with our weekly Friday drinks tradition. Kickstart your day with a delicious fortnightly breakfast BBQ. We believe in promoting from within and are a growing company — where you start isn’t where you’ll finish! Take advantage of our in-house Training Academy offering nationally accredited qualifications (Cert III & IV) to upskill and stay ahead. Access EAP services, including free (limited) health and well-being appointments such as GP visits, dietitian consultations, skin checks, annual health checks, and high-performance coaching. This position requires full-time attendance at our Waterloo HQ. Discover our vibrant community and learn more about us at www.winninggroup.com.au/careers and follow us on Instagram, Facebook and Youtube. We're committed to nurturing a diverse and inclusive culture of opportunity. We encourage applications from people of diverse backgrounds. Additional information Brand new office with free daily coffee, on-site gym and flexible workspace! Enjoy discounts on all Group products plus 5000 discounts with other retailers Promoting from within: grow with us — where you start isn't where you'll finish!
