The ACT Insurance Authority is looking for an enthusiastic, positive and motivated individual who has a passion for claims managing with a focus on achieving positive claims outcomes and broader organisational objectives to join us as a Senior Claims Officer for a three month period, with the possibility of extension and/or permanency. Reporting to the Assistant Director, Claims Services, the Senior Claims Officer is responsible for managing a portfolio of matters that comprise of complex and simple claims, across multiple general insurance lines. We are looking for an individual who excels at exercising attention to detail and demonstrating the ability to meet and manage competing deadlines, has excellent written and verbal communication skills and can work closely with legal service providers. This role requires an individual who is excited to be part of a team that values diversity and practices inclusiveness in line with the ACT Public Service values. We are committed to creating an inclusive environment where people with diverse thoughts, lived experience, and perspectives can thrive and contribute their unique talents to the ACTPS and ACT community. We encourage Aboriginal and Torres Strait Islander people, people with disability, people with culturally and linguistically diverse backgrounds, veterans, younger and older workers, and people with diverse genders, sexes and sexualities to apply. Eligibility/Other Requirements: Experience managing claims and/or legal experience or qualifications will be highly regarded. Previous experience and qualifications in the insurance/legal industry or related discipline will be highly regarded. A sound knowledge and understanding of the Civil Law (Wrongs) Act 2002 and the ACT Workers Compensation Act 1951 will be highly regarded. Notes: This is a temporary position available immediately until 09 January 2026 with the possibility of extension and/or permanency. A Merit Pool will be established from this selection process and will be used to fill vacancies over the next 12 months. How to Apply: Please submit your curriculum vitae, along with your response to the Selection Criteria outlined in the Position Description that is no more than two pages long. Applications should be submitted via the Apply Now button below. LI-DNI Note This is a temporary position available immediately until 09 January 2026 with the possibility of extension up to 12 months and/or permanency.