Customer Shift Supervisor – Airport Environment Are you a hands-on leader who thrives in a fast-paced, customer-facing environment? Our client is seeking an experienced Customer Shift Supervisor to oversee operations across a diverse range of services at Melbourne Airport This is a unique opportunity to lead day-to-day site activities including customer service, operations and day to day duties as supervisor. Salary: $80,000 - $86,000 Super Free on-site parking Based in Tullamarine Airport Rotating Roster: (5am-3pm) (3pm-1am) - includes weekends and public hoildays Full time work - instead of working 5, you work 4! What you’ll do: Monitor work areas to keep them clean, organized, and properly staffed. Make sure all staff follow safety policies, company standards, and airport rules. Ensure the team works safely and professionally, and report any accidents or misconduct to the Manager. Inspect equipment daily and keep required records. Collect trolleys when needed, either by hand or with equipment. Report hazards, incidents, or near-misses promptly. Suggest improvements to schedules, systems, or procedures. Help find staff to cover unfilled shifts when required. Carry the company phone and respond quickly and politely to customer needs. What we’re looking for: MUST have full working rights in Australia (no restrictions) A confident communicator and relationship builder A proactive problem-solver with great attention to detail Experience in operations, logistics or customer service environments Proven ability to lead and coach staff across shifts Strong commitment to safety and service excellence Why this role? This is a varied and rewarding leadership position in a dynamic airport setting. No two days are the same, and your work will directly impact thousands of travellers every day. APPLY NOW!
