When you join the Corporate Services Division, you become part of a team that is committed to delivering high-quality enabling services. Our pursuit of excellence in areas such as Finance, Legal, Communications, HR and Governance plays a crucial role in supporting the Agency's overall mission. Your skills and expertise can contribute significantly to this mission, enhancing our operations and ultimately supporting the pursuit of excellence in digital health. As a Change Manager within the Transformation Office, you will work with the Change Management Team and play a key role in driving the execution of activities required to implement strategic enterprise change across the Agency. The key duties of the position include Reporting to the Director of Change Management, you will lead change work in large, complex programs and across several smaller projects and initiatives simultaneously. Your focus will be on enabling positive change, enhancing employee engagement and aligning transformation efforts with the Agency's strategic goals to successfully deliver on the government's digital health reform agenda. In this role, you will: Provide strategic and day-to-day leadership of change management activities across Programs or Projects you're supporting, ensuring end-to-end delivery in line with agreed plans. Collaborate with stakeholders and fellow Change Managers to ensure change activities are integrated, culturally aligned and coordinated across the organisation, considering interdependencies and sequencing. Identify business impacts, assess organisational readiness, and develop targeted change plans that embed changes and support benefit realisation. Define adoption metrics and monitor, track and adapt plans as needed to ensure successful implementation and sustained outcomes. Lead change readiness assessments, identify areas of resistance and implement strategies to build resilience and drive adoption. Facilitate engagement and communication by collaborating closely with the communications team to develop and deliver communication artifacts, ensuring awareness, understanding, and commitment to new systems, processes, and ways of working. Evaluate the effectiveness of change initiatives and apply insights to continuously improve change management approaches. Support and refine the Agency's change management framework, partnering closely with the Enterprise Portfolio Management Office and Communications Branch to align internal and external change. Contribute to the development and implementation of an enterprise change management strategy and tool kit. Operate with a high degree of autonomy, managing competing priorities and contributing to business improvement initiatives that strengthen internal change capability. Champion a positive change culture by modelling adaptability, resilience and a solutions-focused mindset.
