About Us People with passion, connected by hope for a more compassionate, just and inclusive society is our story – what’s yours? Everyone has a story. And here at Wesley Mission Queensland, we feel privileged to stand alongside the families, children, couples and seniors that we support each year. We’re an innovative and responsive not-for-profit community service provider, helping people across Queensland build stronger and more inclusive communities since 1907. Why Join WMQ’s Community Mental Health and Wellbeing Team? Purpose-led practice – Be part of a not-for-profit organisation that puts people, not profits, at the heart of care. Flexibility - Work from home opportunities. Attractive Remuneration plus packaging benefits – Boost your take-home pay by up to $18,550 annually through not-for-profit tax concessions. Work-life balance – Enjoy flexible hours that work around your life, we promote a culture that values personal time and well-being. Career development – Structured induction, mentorship, and professional growth pathways. Free and Secure Car Parking – No more paid parking Employees can enjoy complimentary access to secure parking, ensuring the safety of their vehicles while at work. Career development (Mental health roles – delete) – We offer access to our 1-1 Practice Supervision and wider Communities of Practice to support your learning, career growth and wellbeing. Team Culture – Be part of a collaborative and supportive team that values your skills and wellbeing. Perks and Benefits – We love our employee benefits, and you’ll love them too! Get discounts on private health insurance, gym memberships and travel and so much more Recognition Programs – If you thrive in an environment where we value recognition and rewarding employees on achievements, we take are acknowledged. Your Role as the Program Manager - MCHSS You’ll deliver empowering and supportive leadership across WMQ’s Community Mental Health and Wellbeing Service by: Manage and lead a diverse team including peer workforce, including basic human resource management, training and/or coaching to enhance performance development. Lead, develop, implement and evaluate delivery of the MHCSS program. Build strong and effective relationships with the local mental health sector and key internal and external stakeholders including GC Health and Hospital Service. Ensure implementation is guided by a clinical governance framework in consultation with the Mental Health Services and Program Manager – including risk management processes Undertake funding contract data reporting and monitoring including all required data entry into the specific data platform in preparation for upload into Department of Health Primary Mental Health Care Minimum Dataset. Oversee, record and action any complaints, compliments and feedback received regarding the program, escalating to the Mental Health Services and Practice Manager where required. What We’re Looking For Degree level qualification in human services or other relevant field. Significant experience working in human services at a senior manager level. Demonstrated ability to apply risk management strategies within a program establishment and project-based context. Ability to identify opportunities for improvement in order to streamline and manage business and customer needs. Advanced interpersonal skills including the ability to facilitate, negotiate and consult with a diverse range of stakeholders. Demonstrate a customer-centric focus, with the ability to analyse, problem solve and collaborate a solution with clients and stakeholders. Display empathy, a sense of calm whilst being proactive and responsive when communicating with diverse client groups. Proficiency with Microsoft Office (Word, Excel and Outlook) and Customer Relationships Management systems. Essential Requirements Proof of COVID-19 vaccination status (or as required by legislation and WMQ policy) Relevant probity checks required by legislation and WMQ Limited policy. Current Driver’s Licence and willingness to travel for work Why WMQ? We value diversity, strive for inclusion, and come together to walk alongside those in need to provide hope and compassion. We are committed to working collaboratively to help you grow, support your wellbeing, and enable you to be your true self each day aligned to our mission and values. Along the journey, we will encourage you to find your story. We offer our team members: Support from our Employee Wellbeing Program – we are recognised as an Advanced Mental Health First Aid Skilled Workplace! Access to salary packaging benefits that enable you to increase your take-home pay Discounted allied health services such as nutrition, physiotherapy, occupational therapy, and remedial massage Access to discounts on private health insurance, gym memberships and travel WMQ's vision for reconciliation is for all people to stand unified in an equal and inclusive future. We commit to enhancing opportunities for Aboriginal & Torres Strait Islander People and celebrating diversity. As part of our commitment to Reconciliation we encourage applications from Aboriginal and Torres Strait Islander Peoples.
