EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey . We continue to experience ongoing growth and now have over 4,000 dedicated employees . We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML. Join our Ambulance team and manage your own portfolio of workers compensation claims. Liaise with injured workers, their employers, and Allied Health professionals. You will also work with internal specialists to create a strategic plan to help injured workers get back into work as quickly and safely as possible. This will be a full- time, permanent position based in the Parramatta office with flexibility to work from home up to 3 days. YOUR RESPONSIBILITIES Take responsibility of a full portfolio of workers compensation claims with a focus on physical and psychological based injuries Work together and maintain relationships with injured workers, their employers and several external stakeholders to help the injured worker back to work as quickly and safely as possible Work with our Injury Management Specialists to develop and implement a plan to assist the injured workers' return to work journey ABOUT YOU You pride yourself on giving world class customer service and have experience building a rapport and collaborative relationships with each customer Proactive, self-motivated and can think creatively when engaging with stakeholders such as workers, employers and providers Experience managing, negotiating and influencing positive outcomes Enjoy working collaboratively within a supportive team environment Passion for resolving conflicts and can handle challenging conversations WHAT WE OFFER EML provides career opportunities and great employee benefits, including : A diverse and collaborative team culture like no other Flexibility to work from home to support work/life balance A corporate wellbeing program with discounted health insurance and gym membership Generous discounts from over 350 retailers through our RewardsHub program Comprehensive learning and development opportunities to help you reach your full potential Access to support and counselling services with work or personal matters, through our Employee Assistance Program Companywide events to stay connected and celebrate success Entitlement to annual company incentive scheme salary reviews Up to 16 weeks paid parental leave, plus super We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please apply now.
