National Retail Manager – Lead With Style Across an Iconic Womenswear Brand | Malvern – VIC Permanent Residents Only The Role: This is an exciting opportunity to take on a pivotal leadership role with one of Australia’s most respected womenswear brands. As National Retail Manager, you’ll oversee boutique and department store locations across the country, driving sales performance, operational excellence, and an inspiring customer experience. Reporting directly to the General Manager, you’ll be the key link between head office and the store network, ensuring every manager and team member is aligned, engaged, and empowered to deliver results. Lead a multi-site retail network with a strong focus on customer care and team success Drive sales, profitability, and KPI achievement while maintaining operational standards Mentor and develop Store Managers to build capability and ensure succession Oversee national operations including inventory, visual merchandising, loss prevention, and OH&S Our Client: Our client is a leading Australian fashion group, known for its iconic brands, commitment to quality, and long-standing heritage in both womenswear and menswear. With a portfolio that includes some of Australia’s most loved names in fashion, the group continues to grow and evolve, balancing tradition with innovation. Australian-owned, family-run group with stores nationwide Known for timeless design, premium fabrics, and exceptional customer service A supportive culture grounded in authenticity, collaboration, and passion Duties and Responsibilities Within the Role: This is a true leadership position, blending commercial focus with people development. You’ll be responsible for performance outcomes across the network while setting the tone for culture, service, and operational discipline. Lead and mentor Store Managers through ongoing coaching, guidance, and skills development Drive store performance, optimise wage efficiency, and reduce stock discrepancies Maintain high standards across all operational areas, including visual merchandising, OH&S, and inventory management Oversee daily operations across the store network to ensure consistent execution and performance Attract, hire, and onboard top talent to strengthen the team and business capability Foster effective relationships with internal stakeholders to influence decisions and outcomes Analyse business performance and implement strategies to support growth objectives Champion the brand’s values and represent the business with integrity and professionalism The Ideal Candidate: You are a polished yet approachable leader with significant multi-site experience. You thrive in balancing commercial results with people-focused leadership, and you understand that great retail is built on culture, consistency, and customer connection. You’ll Bring: Extensive experience (5 years) managing a network of 10 retail locations Experience across boutique, concession, and department store environments (highly desirable) Demonstrated track record of delivering results in fast-paced, KPI-focused retail settings Strong leadership capabilities with a hands-on, coaching and mentoring approach Commercially savvy with the ability to influence, drive results, and optimise business performance Genuine passion for fashion retail and alignment with premium womenswear brands Excellent interpersonal, communication, and relationship-building skills Skilled in visual merchandising with keen attention to operational detail Able to perform under pressure, effectively prioritise tasks, and manage time efficiently What’s In It For You? This role offers the opportunity to lead a national network, shape a brand’s future growth, and build your career within a trusted Australian fashion group. Attractive salary package with all necessary tools provided to support your role Generous product allowance and 50% discount across all brands in the portfolio Complimentary on-site parking at the Melbourne Head Office Tailored induction program and ongoing opportunities for professional growth and development Access to exclusive company events, annual conferences, and award nights Supportive and collaborative management team fostering a positive workplace culture Clear pathways for long-term career progression within a well-established and respected Australian fashion group About Us – The Ethical Recruitment Collaborative The Ethical Recruitment Collaborative has been working across Australia and New Zealand for over 10 years, helping some of the industry’s best people find long-term careers in retail. We genuinely care about our candidates and their career future and we are passionate about finding people roles with organisations that give them the tools, support, and culture to grow. Our process is simple. We don’t ask you to sell yourself into a job. Instead, we get to know what you want from your next role, what you enjoy, what you don’t, and what makes you feel valued in the workplace. Let’s Connect To apply, send your CV to veronicav@ecolabrecruitment.com.au
