Hello. We’re Virgin Australia. We’re the airline that’s always done things a little different. Our way. The Virgin way. We’re on a mission to make flying better than ‘nice’. And to do that, it takes a team of talented people who are passionate about customer experience, doing the right thing always, with a focus on safety – in the air, on the ground and in our workplaces. A team who values real diversity and inclusion, in a big brand with big ambitions. What you’ll be doing We’re looking for an Ancillary Product & Strategy Lead to help shape the future of our product portfolio. This role is all about driving long-term growth through smart strategy, sharp insights, and bold ideas. You’ll lead the development of our 3-year product strategy and roadmap, dive deep into performance data, and partner with teams across the business to bring new propositions to life. You’ll be at the heart of our commercial engine, working closely with senior stakeholders and influencing decisions that impact millions of guests. From budgeting and forecasting to proposition evolution and BAU product management, you’ll help us deliver products that guests love – and that make a real difference to our bottom line. You’ll be great in this role if you… You’re a strategic thinker with a commercial mindset and a passion for data. You’ve got experience in consulting or commercial analytics, and you know how to turn complex insights into clear, compelling recommendations. You’re confident working with ambiguity, and you thrive in fast-paced, collaborative environments. You’re also a natural communicator – someone who can influence at all levels and bring people on the journey. You care about doing things the right way, and you’re not afraid to challenge the status quo to drive better outcomes. To be considered, you’ll need: A relevant Bachelor’s degree 4 years’ experience in strategy/management consulting or similar commercial analytics roles Experience preparing CEO/Board-level presentations Advanced Excel and PowerBI (or similar tools) Strong stakeholder management and communication skills What you’ll get from us We’re committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to): Discounted flights for you and your loved ones (including $1000 worth of travel credits per year) A flexible, hybrid work style. Work from home or the office, adapt your location to suit your style and needs One of Brisbane’s most admired head office locations, with South Bank train station, a supermarket, pharmacy, and lunch options downstairs plus a 5-minute walk to the Busway, a rooftop restaurant and onsite gym (with a low membership fee) and South Bank Parklands just across the road Discounts on travel insurance, lounge membership, car hire, accommodation, and experiences worldwide Cheaper hospitality, retail, technology, beauty and wellness services Free counselling and access to a wellbeing app to support your physical, mental, social and financial health ‘Dress for Your Day’ – enjoy the freedom to wear whatever makes you feel great for the type of work you do and the day you have ahead of you. When everyone is included, everyone wins We’re all individuals. And we love that. That’s why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQI community, and anyone else who wants to join our family. Ready to apply? We’re ready to hear from you. Apply now.
