Description The City of Parramatta is going through unprecedented change and transformation as we grow and transform into a Global City. The intensity of growth and investment in City of Parramatta means that Council, their partners, and community have a once-in-a-generation opportunity to shape the City’s future and ensure it is culturally, socially, environmentally, and economically sustainable. About the Role Step into a pivotal leadership role as Coordinator, Councillor Support, where you’ll guide a dedicated team at the heart of Council’s democratic processes. You’ll drive the efficient delivery of Councillor services, oversee Ward Briefing meetings, and champion professional development for Councillors. Your ability to build strong relationships with Councillors and key stakeholders will ensure seamless communication and effective decision-making. This role requires a strong onsite presence to ensure operational excellence and high-quality service delivery. Key Responsibilities: Lead and manage a team to deliver high-quality support services to Councillors, ensuring prompt and accurate responses to service requests. Coordinate and enhance Ward Briefing meetings, including project tracking, budget management, and data analysis for actionable insights. Design and implement a comprehensive Councillor Induction and Professional Development Program. Build productive relationships within Council and with external stakeholders, including local communities and government bodies, to advance Council’s strategic objectives. Manage sensitive stakeholder relationships, handling complex and politically sensitive issues with diplomacy. Oversee and improve team services, fostering good governance, effective communication, and strong collaboration between Councillors and staff. Manage the annual budget, ensuring financial sustainability and alignment with organisational goals. Ensure compliance with all relevant legislation, regulations, and best practices, driving continuous improvement and innovation. Promote a culture of diversity, inclusion, and ethical behaviour within the team and across the organisation About You: We’re looking for a leader who brings: A tertiary qualification in communications, business administration, or a related field, or extensive relevant experience (5 years). A current NSW Driver’s Licence. At least 5 years’ experience providing high-level support to elected representatives or senior executives in a demanding environment. Strong understanding of local government operations, Council functions, and political processes. Proven experience in leading and managing teams, including staff performance and development. Exceptional interpersonal and leadership skills, with the ability to build effective relationships and navigate complex issues with political acumen. Excellent oral and written communication skills, with experience preparing reports, workshops, and meetings. This is your opportunity to lead within a dynamic and transformative global city. If you’re passionate about public service and ready to make a real impact, we encourage you to apply and help shape the future of our vibrant community. What’s on offer We are offering an attractive remuneration from $134,124 to $152,133 plus 12% superannuation. In addition City of Parramatta also offer excellent employee benefits which include: A range of flexible work arrangements including hybrid WFH arrangements 14 weeks paid parental leave Access to Long Service Leave after 5 years Central Parramatta location (Public transport at our door, discounted parking) Significant leave benefits (up to 12 days flexi-time, 3 additional leave days at Christmas, 15 days sick/personal leave, 2 days health and wellbeing leave per year) Learning and development opportunities Health and Wellbeing programs (Fitness Passport, flu shots, etc.) Want to know more? Further information regarding the requirements of this role can be found in the attached Position Description . Review our Values Flyer which outlines Council's core values and behaviours. How to apply Candidates MUST apply online. Please attach a Cover Letter addressing the requirements of this role. Applications close 9pm on Monday, October 6, 2025 and will not be accepted through any other medium. This position requires the preferred candidate to undergo a Criminal History Records check. A criminal history does not necessarily disqualify a prospective candidate from selection. The City of Parramatta supports a Drug and Alcohol-free working environment and employees may be subject to random testing as a result. Inclusion, Diversity and belonging lies at the heart of how we recruit at the City of Parramatta. We continue to commit to creating a diverse and inclusive workplace and hire great people with a wide variety of skills, experiences, and backgrounds. We invite candidates of all ages, people with disability, Aboriginal and Torres Strait Islander Peoples, women, ADF veterans, LGBTIQA and other culturally diverse groups. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace.
