Elegant Media is hiring a Full time Business Analyst role in Clayton, VIC. Apply now to be part of our team. Job summary: Looking for candidates available to work: Monday: Morning Tuesday: Morning Wednesday: Morning Thursday: Morning Friday: Morning 2-3 years of relevant work experience required for this role Expected salary: $70,000 - $80,000 per year ICT Business Analyst Location: Clayton, Melbourne (On-site) Employment Type: Full-time, Permanent Salary Range: $70,000 – $80,000 per annum benefits About Us Elegant Media is a Melbourne-based software development company specialising in delivering innovative digital solutions to a diverse client base. We provide end-to-end technology services, including mobile app development, cloud/server solutions, network solutions, and ongoing support and maintenance. As a rapidly expanding organisation, we are committed to excellence, innovation, and building strong long-term partnerships with our clients. The Role We are seeking a motivated ICT Business Analyst to join our growing team. This role will be responsible for engaging with clients, understanding their business needs, and translating them into functional solutions that align with project and organisational goals. Key Responsibilities Identify business needs, determine solution approaches, and develop business cases. Capture and document requirements through workshops, interviews, and analysis (e.g., gap analysis, brainstorming, focus groups). Prepare detailed Business Requirement Documents (BRDs) and Functional Specifications in line with client standards. Conduct walkthroughs of requirements and specifications with project teams and stakeholders for validation and sign-off. Analyse existing processes and recommend improvements for efficiency and optimisation. Collaborate with developers, testers, and clients to ensure solutions meet agreed requirements. Create user guides, training documentation, and deliver training sessions where required. Develop and manage project plans, including task assignments and delivery timelines. Design process flows and oversee the implementation of functional solutions, ensuring quality and integrity. Provide ongoing client support, issue resolution, and proactive engagement. Perform additional tasks as directed by the Project Manager. About You We are looking for someone who is detail-oriented, proactive, and passionate about technology-driven business solutions. Requirements: Minimum 2 years’ experience in Business Analysis or similar role. Relevant tertiary qualification in IT, Business, or related field (or equivalent experience). Experience working with APIs and technical integrations. Strong problem-solving and analytical skills. Excellent written and verbal communication skills with the ability to engage stakeholders at all levels. Demonstrated ability to manage multiple priorities and work effectively under pressure. Strong teamwork, negotiation, and interpersonal skills. What We Offer Competitive salary with monthly performance bonuses. Professional development and mentoring opportunities. Salary packaging options. Travel reimbursement. A supportive, collaborative, and growth-focused workplace. Schedule Standard 8-hour shifts, Monday to Friday. Application Process If you are passionate about driving business success through technology, we would love to hear from you. Please submit your resume and a cover letter via the Apply button. Only shortlisted candidates will be contacted for an interview.
