Company DescriptionWestern Business Group Pty Ltd t/a Prisma Education Institute Australia (PEIA), we are dedicated to shaping skilled professionals in the hospitality and culinary arts. Located in Victoria Park, WA, we offer industry-focused programs such as Certificate III in Commercial Cookery, Certificate IV in Kitchen Management, Diploma and Advanced Diploma in Hospitality Management. Our courses combine hands-on training with comprehensive knowledge to equip students to thrive in Australia's dynamic hospitality industry. Committed to excellence, we help both international and local students build rewarding careers. Role DescriptionThis is a full-time, on-site role for a Student Services position located in Perth, WA. The Student Services representative will be responsible for providing student counseling, assisting with student queries, and delivering exceptional customer service. Day-to-day tasks include supporting students with their educational needs, resolving any concerns or issues, and facilitating communication between students and trainers. QualificationsStrong Communication and Customer Service skillsExperience in Student Management System and relevent softwareUnderstanding of educational processes and student needs in the hospitality and culinary arts fieldsExcellent organizational and multitasking abilitiesAbility to work independently and as part of a teamBachelor's degree in Education, Counseling, or a related field
