Job Description What we are looking for: We are seeking a leader who can effectively manage a varied workload to lead a team in an exciting project-based role within our Investments and Advice team. You will ensure that tasks are prioritised, segmented, and completed in manageable increments. You will approach your work with a project management mindset, executing structured plans while adapting to changing requirements and guiding your team toward consistent success. In this role, you will have the support of an experienced Senior Manager to lead your team to achieve success. Your industry knowledge, flexibility, and sound process skills will be instrumental in ensuring efficient and effective complaint resolution within the team.