At Ingenia, we’re all about building belonging.As an ASX 200 listed company, Ingenia owns and operates a growing network of over 100 lifestyle communities and holiday parks across Australia. Our portfolio includes over 15,700 income-generating sites, with more than 11,000 residents calling our communities home each day, and over 1.2 million guest nights enjoyed annually across our holiday parks.Whether someone is staying for a weekend or settling in for years, we’re focused on creating warm, inclusive spaces where people truly feel at home.Our people care deeply; about their work, their communities, and making a real difference. We’re bold, customer-focused, and always improving. At Ingenia, you’re empowered to grow, contribute, and create moments that matter.Do what matters. Know you matter.Join us and help bring great experiences to life, starting with you! We are currently hiring a Support Officer to join our Ingenia Care team, based out of our Sydney office.Reporting to the Head of Operations for Ingenia Gardens and Connect, this role will see you provide a people-first approach to the effective and efficient support of the Care Development team. This role is heavily administrative, with importance on professional, timely, and accurate support. BenefitsHeavily discounted accommodation at Ingenia Holiday ParksEmployee share optionsRetailer discountsNovated Lease optionsHybrid working optionsUp to 26 weeks paid parental leave Key ResponsibilitiesProvide administrative support to the Ingenia Care team, including answering phones, managing messages, and coordinating office communications.Maintain accurate client records by updating databases, preparing file folders, and ensuring data integrity.Coordinate office supplies and collateral, including ordering stationery and preparing materials for internal use.Assist with document management, including archiving, filing, and distributing information to clients as directed.Contribute to a collaborative team environment by supporting meetings, sharing ideas for improvement, and following WHS procedures. About YouProficient in Microsoft Office and comfortable working across multiple systems.Experienced in team administration within a corporate environment.Strong communication skills, both written and verbal, with a customer-focused approach.Highly organised and adaptable, able to manage competing priorities in a fast-paced setting.Self-motivated and proactive, with a high level of initiative and attention to detail. Recruitment ProcessApply via Ingenia’s website (no cover letter needed)Phone conversation with Talent Acquisition teamInterviewsBackground ChecksReceive your offer, and join your team that values your contribution and collaborationAll applicants must be able to work in Australia and provide evidence of working rights, as well as undergo a National Police Check. To learn more about what it’s like to work with Ingenia, take a look at our LinkedIn page here.
