Based in Surry Hills, close to Central Station Opportunity to lead your own small hotel Must have strong Opera skills and also be eligible to be a licensee Living the Crystalbrook Values We are Customer Obsessed: You create meaningful, memorable moments for every guest. We are Collaborators: You work inclusively, with empathy, and lead with respect. We are Courageous: You challenge the ordinary, speak up with integrity, and pursue excellence without compromise. A unicorn career opportunity to step up and lead your own boutique hotel in a safe and inclusive organisation. No day will be the same and you will be able to develop your hotel management skills by leading the following : Create an environment where our Collaborators feel valued, empowered, and inspired to craft memorable guest experiences. Champion a spirit of creativity and innovation, encouraging fresh ideas that surprise and delight both guests and teams. Foster strong, open communication with internal teams, external partners, suppliers, and the local community. Stay connected to VIPs, long-stay guests, and familiar faces, ensuring our Collaborators are briefed and ready to deliver recognition that matters. Guide hotel budgets, schedules, and stock controls with discipline and creativity. Analyse guest feedback and market trends to fuel continuous improvement. Build brand reputation through active industry and community presence. Partner with the Area General Manager to deliver on revenue growth, cost optimisation, and future-focused business opportunities. Assist in financial analysis, identifying potential opportunities, inefficiencies, and risks for future growth. Ensure our assets and facilities reflect Crystalbrook Albion’s boutique charm – always functional, inviting, and beautifully presented. Partner with teams to enhance guest spaces and experiences, from arrival to farewell. Maintain thorough knowledge of our products and services, confidently showcasing what makes Crystalbrook different This role reflects a dynamic hospitality environment where responsibilities may evolve. At Crystalbrook Albion, flexibility and curiosity are essential as we continue to re-imagine hospitality through Excellence through Elevating Experiences.
