Who we are We are Australia's National Vocational Education and Training (VET) regulator. What we do We regulate providers that deliver VET qualifications and courses to students in Australia or offer Australian qualifications internationally, providers that deliver VET courses to overseas students, and certain providers that deliver English Language Intensive Courses for Overseas Students. We also accredit VET courses to make sure nationally approved standards are met. Why we do it We ensure quality VET so that students, industry, governments and the community have confidence in the integrity of national qualifications issues by training providers, and that students are protected from any practices that come at the expense of their ability to gain the required competencies. ASQA supports and promotes a strong team culture, a safe, healthy and happy workplace and the sharing of knowledge. Visit our website for more information about ASQA , including our role and how we regulate. The key duties of the position include About the Team The Internal Review and Appeals Team has responsibility for undertaking statutory reviews of primary decisions to ensure that ASQA's decisions support the integrity of the national qualifications issued by training providers. The team also managers cases that are in dispute in the Administrative Review Tribunal (ART). About the Opportunity We are seeking a Review Officer to be a pivotal part of this cross functional team. The successful applicant for this position will play a significant role in supporting the implementation of ASQA's regulatory reform agenda and working together with both internal and external stakeholders for better regulation. In the role of Review Officer, some of your key responsibilities will include: undertaking assessment and preparation of applications by providers or affected persons, for review of reviewable decisions made under the applicable legislation, to ensure that ASQA Internal Review Policy and requirements established by legislation and general administrative law are applied to consider appropriateness of an original decision in conjunction with the Assistant Directors and the Director, engaging with providers to understand the reasons for an application to review a decision, and ensuring that the best available evidence is before the review decision maker, and also requesting and analysing that information or evidence preparing well-reasoned decisions for the internal review applications, including extension of time and stay applications supporting the Assistant Directors and the Director to undertake validation activities to check that the assessment tools produce valid, reliable, sufficient, current, and authentic evidence to enable reasonable judgements to be made as to whether the requirements of the applicable standards are met. Skills and experience To succeed in this role, you will have: an understanding of best practice regulation and the proven ability to efficiently identify and manage risks proportionately, and to make clear, well-reasoned and timely recommendations in a fast-paced and changing environment well-developed analytical skills and judgement to solve problems in a complex regulatory environment the ability to effectively engage and collaborate with diverse stakeholders and build trusted relationships and partnerships, including on complex or sensitive issues demonstrated experience in providing high quality advice to management and preparing quality written reports, including the ability to communicate findings from an analysis of evidence against legislation the ability to work independently when required, showing confidence, initiative and drive. Please note - this role is initially non-ongoing until 30th June 2026 - with the possibility of extension or conversion to ongoing in the future. What we offer You will be joining a dynamic workforce at ASQA that will support you to thrive in your career. You will have access to: generous leave entitlements a competitive salary (with clear and transparent salary progression and scheduled salary increases) 15.4% superannuation flexible working arrangements that promote work-life balance, including working from home and hybrid working arrangements flexible working hours professional development opportunities health and wellbeing events throughout the year free and confidential 24/7 counselling through our Employee Assistance Program (EAP), available for staff and their family members a $300 annual healthy lifestyle allowance additional paid time off during the Christmas close-down period. We are committed to providing a working environment that values diversity and inclusion and supports staff to reach their full potential. We encourage applications from Aboriginal and Torres Strait Islander peoples, people with disabilities, members of the Lesbian, Gay, Bisexual, Transgender, Queer, Intersex and Asexual (LGBTQIA) community, people with culturally and linguistically diverse (CALD) backgrounds, and people with neurological differences. Benefits of working in the APS Purpose and meaning - the Australian Public Service (APS) offers a clear purpose and meaningful work where you can make a positive impact in people's lives. Opportunities to learn and grow - regardless of where you are in your career or what your skills are, there's a pathway and role for you. Community and belonging - we believe everyone belongs. Our leaders are focused on building a workplace which values diverse views, backgrounds, abilities, and perspectives. Flexibility and balance - we are committed to offering flexibility for all APS roles. We know flexibility is important so you can balance your work and personal priorities. Conditions and lifestyle - be a part of a secure, dynamic public service with great conditions of employment in a diverse range of roles and locations to support your lifestyle.
