Senior Product Manager Lyka is an Australian-founded pet wellness company reshaping an outdated industry and helping pets live healthier lives. We deliver nutritionally balanced, wholefood meals to homes across Australia and are dedicated to sustainability and pet welfare. We have served 50 million meals to dogs and their families, and we aim to expand with disease-prevention meals and supplements and enter new markets. Our team of 250 is focused on building technology and products that empower pet parents to care for their pets more effectively. We have raised over $60M in funding to enable our mission. We are seeking a Senior Product Manager to join our pack and help us deliver exceptional digital experiences for our customers and pets. What you\'ll do Develop a product strategy aligned to company growth and revenue targets for your team. Customer-centric approach with curiosity and empathy to solve customer problems. Identify and prioritise opportunities for innovating the digital customer journey through research and data; run regular user experiments, A/B testing, and feedback sessions with customers. Lead agile product development processes and continuously improve ways of working and product delivery. Facilitate end-to-end execution of product initiatives (conceptualisation, planning, prototyping, development, launch and scale). Collaborate with the data team to develop real-time reports and models; analyse data to derive insights from initiative performance. Track and report on key performance metrics; increase visibility across the business for retention and progress. Work with stakeholders across the organisation (customer care, growth, R&D, operations, product, design, engineering) to ensure alignment with strategy and objectives. Present findings and recommend growth initiatives up to the executive level. Qualifications / Requirements Proven experience as a senior product manager in a high-growth startup; track record of designing, developing and optimising digital experiences leading to improved conversion. Experience working on retention initiatives for software products. Knowledge of analytical tooling and tag management software. Experience running experiments and split tests with statistical significance; comfortable using various testing tools. Strong understanding of design principles and agile development; experience working with technical teams to deliver innovative digital experiences. Ability to ruthlessly prioritise and juggle multiple priorities to maximise short-term and long-term value. Understanding of cross-functional collaboration expectations. Benefits Work in a fast-growing start-up with a physical product behind our hyper-growth. Growth and development; Lyka provides an annual L&D budget for personal development as we grow. Be part of a sustainability-focused company; Australia’s only carbon-negative and plastic-negative pet wellness company with ongoing sustainability initiatives. Be part of a diverse top-talent team from varied backgrounds and geographies. Up to 18 weeks of paid parental leave top-up. Wellbeing support and resources for mental and physical health. Flexible working: remote options and pet-friendly offices in Sydney and Melbourne. Petparent support: flexible arrangements for new pets, office perks, and financial allowances for dog training and care. Lyka is an equal-opportunity employer committed to diversity and inclusion. We celebrate diversity and encourage applicants from all backgrounds. If you have any support or access requirements, please let us know at the time of application. Seniority level Mid-Senior level Employment type Full-time Job function Product Management and Marketing Industries Technology, Information and Internet J-18808-Ljbffr
