Job Description AVANI Melbourne Central Residences is seeking a professional and customer-focused Mandarin Speaking Guest Service Agent to join our front office team on a full-time basis. About the Role Deliver an exceptional guest experience from check-in to check-out Assist Mandarin-speaking guests with smooth communication and support Handle reservations, enquiries, and guest requests with efficiency and care Ensure accuracy in guest accounts and maintain front office procedures Collaborate with housekeeping and maintenance to meet guest expectations
