Job Description Minor Hotels is excited to welcome guests to Queens Wharf Residences , our newest property in Brisbane. We’re looking for a passionate and experienced Duty Manager to join our team full-time and be part of this landmark opening. This role offers a rare opportunity to shape the guest experience from the very beginning, working in a stunning new setting while contributing to the next chapter of Minor Hotels in Brisbane. What You’ll Be Doing: Lead, motivate, and support the front office team to deliver genuine, memorable hospitality. Set the standard by demonstrating service excellence and coaching the team to follow your lead. Ensure all front office operations run smoothly and efficiently on a daily basis. Manage guest arrivals and departures with ease, creating a seamless first and last impression. Quickly and professionally resolve guest queries or concerns, ensuring every stay ends on a high note.