We are now hiring Casual Café All Rounders and Team Leader Positions for our cafés in the Alfred Hospital! Join a fun, fast paced and supportive team Exciting brand-new hospitality facilities Multiple positions available for immediate start About Food by WHSmith Australia Our Food by WHSmith cafes are located in some of Australia’s largest hospitals, offering a fast-paced and vibrant work environment for team members who thrive in a collaborative setting. We are driven by our core values: Value our People, Drive for Results, Customer Focus & Accountability. We believe in making a positive impact not only within our teams but also in our local communities by delivering exceptional service in hospitality. We’re looking for team players who are eager to contribute to a positive and supportive workplace, so if these values align with yours and you share our passion for delivering exceptional customer service, we would love to hear from you! About the Position Our brand-new, state-of-the-art cafes within the Alfred Hospital Precinct are bustling and thriving! We’re building a dynamic café team to support both our front of house team with serving our customers, making coffees and ordering supplies for the café. These are fantastic opportunities to be part of something fresh, fast-paced, and full of potential. Whether you're just starting out or looking to grow your career, we want to hear from you. We’re currently hiring for the following positions: Café All Rounder (Casual) - paid under the Fast Food Industry Award as a Level 1 employee Team Leader (Full-Time) - paid under the Fast Food Industry Award as a Level 3 employee Here’s What Your Role Looks Like Café All Rounder: Preparing and serving food and beverages to café standards. Greeting and interacting with customers in a warm and professional manner. Operating the POS system and handling transactions accurately. Restocking supplies and ensuring the front-of-house is always well-presented. Maintaining cleanliness and hygiene across all areas of the café. Handling both cash and card payments efficiently. Team Leader: Managing received goods at the café and placing orders with our suppliers. Verifying and submitting invoices accurately. Training FOH team members in store processes and procedures. Maintaining a clean workspace in accordance with our hygiene standards. Reporting and communicating necessary information and feedback to the Cafe Manager regarding all aspects of cafe operations. Assisting with food and beverage preparation, including coffee service when required. In your application, please outline which position(s) you are interested in and your availability. About You To be considered for these roles, you must display the following: Café All Rounder: Minimum 1 year of cafe experience as an All Rounder or a Barista (must have prior coffee making skills) Team Leader: Prior experience in a Team Leader or Supervisor position, where you were responsible for ordering stock Ability to work as part of a team. Excellent communication and interpersonal skills Basic understanding of food safety and hygiene (training can be provided). Organised and efficient with good communication skills. Willingness to learn & can-do attitude. Why Join Us? Fun, inclusive, and supportive team culture. Access to 24/7 wellbeing support through our confidential Employee Assistance Program (EAP). Opportunity to grow and develop skills within the hospitality sector Generous employee discounts across a range of our products and retail partners through our Beny app. Be part of a local café that values quality and community. We’re not just here for our customers’ journeys - we want to make every career journey better too! Apply now! Our Commitment to Diversity and Inclusion WHSmith is an equal opportunity employer and considers all applicants for employment. We recognise the importance of equity in all that we do, as well as promoting a culture of inclusion through our policies, procedures and working practices. If you have any support requirements, we encourage you to advise us at the time of your application, so we can assist you appropriately during the recruitment process. Please note, only shortlisted applicants will be contacted.
