Position Description Customer-Administration-Officer-Position-Description.pdf(PDF, 1MB) As a progressive employer of choice, we know that flexible work arrangements, employee benefits and workplace recognition is important to our people, and we strive to deliver a team culture where staff feel valued and accommodated. Now is the time to join this team! An exciting opportunity exists for a permanent part-time Customer Administration Officer to join our team in Moranbah. Located approximately 200km inland from Mackay, Moranbah is a small mining community that has a strong community focus, and prides itself in its rich history and various recreational activities. Local families deeply value the town as a great place to raise children in a safe and secure environment; one that people from all walks of life flock to. Reporting to the Team Leader - Customer Administration, this position provides customer service, administrative and financial support to the Water & Waste Directorate. To be successful in this position, you will: General knowledge of or the ability to rapidly acquire knowledge of departmental policy and procedures. High-level administrative skills, including previous experience in word processing, spread sheeting, data entry, drafting of correspondence, photocopying and general office duties. Customer service skills, including experience in the documentation and following up on un-actioned requests. Demonstrated interpersonal and communication skills, with the ability to liaise with both internal departments and external stakeholders. Proficient in the use of MS applications, including MS Word, Excel and Outlook, to produce effective outcomes relevant to the work area. Good organisational skills, including the ability to set priorities and workflows. High level computer skills with experience with computer-based timesheets, invoices and rosters. If you are successful in this position, you will receive: Salary $40.00 - $43.92 per hour (Stream A, Level 2 – 3) Nominally 26 hours per fortnight (working Mondays & Fridays) 5 weeks annual leave @ 17.5% loading (pro rata) Up to 14.5% super in accordance with Council Policy Discounted Corporate Health Cover through multiple providers with competitive extras and coverage benefits Access to free sessions with Gryphon Psychology in accordance with our Employee Assistance Program Amazing opportunities to further your intended career path by way of succession planning, career development opportunities (e.g., upskilling through education, qualifications, etc.) Active Social Club, and much more! For more details on this exciting position contact the Team Leader – Customer Admin during business hours: Michelle Hall: (07) 4846 3244 or email michelle.hall@isaac.qld.gov.au To submit your application, please click ‘Apply Here.’ Alternatively, please send your cover letter and resume to recruitment@isaac.qld.gov.au, ensuring your cover letter addresses: What your motivation is for applying. Willingness to relocate (if not based within the Isaac Region). Why you believe you could fulfil this position. IRC has the right to commence the recruitment process prior to the closing date. Isaac Regional Council is an equal opportunity employer. Aboriginal and/or Torres Strait Islander people and disadvantaged job seekers are encouraged to apply. Only people with the right to work in Australia may apply for this position.
