Job Description We are seeking a motivated and enthusiastic person to join our Client Services Team to showcase the various NEC Housing modules and their dynamic features to NEC customers through the provision of consultancy, implementation advice, training, configuration and application support related to the NEC Housing product suite. Enable customers to make the best use of the NEC Housing system Provision of ‘best practice’ and business consultancy Provide impact analysis when new functionality is introduced Support product configuration and system testing activities Provide end user or train the trainer training Develop in depth knowledge of the complete NEC Housing system and complimentary NEC products Identify and develop opportunities for revenue generation through provision of additional services and solutions to NEC customers Work with the customer on product implementation, facilitating workshops, analysing requirements, demonstrating configuration options and assisting with training Co-ordinate with the UK based Product and Development team in the design, specification, development and testing of new functionality Investigate and assist in the resolution of issues arising as a result of customer testing Assist the Housing Customer Support team in the provision of Application Support services as necessary Create and maintain internal and customer facing documentation at a high standard Assist in the preparation of client communications and Other duties and/or special projects as required by the General Manager ANZ or in accordance with business needs from time to time.
