Want to be part of the team?We are seeking a seasoned Strategic Consultant to lead and execute a high-impact stabilization program. This is a senior-level engagement requiring deep expertise in enterprise service delivery, stakeholder management, and strategic transformation. Your day at NTT Lead the rapid assessment of current service delivery and identify key pain pointsDrive stakeholder alignment and establish a robust communication cadenceImplement tactical remediation actions to stabilize service performanceMonitor and report weekly progress against defined KPIs and success criteriaDesign and execute service maturity improvements aligned with the Target Operating Model (TOM)Develop a renewal roadmap and partner alignment strategy for long-term success What would make you a good fit for this role?Extensive experience in cloud-based platforms and enterprise service deliveryProven success in turnaround programmes and managing escalated client relationshipsStrong leadership, strategic planning, and executive engagement capabilitiesDeep understanding of SOC 2 Type 2, ISO 27001, and Australian regulatory frameworksExpertise in ITIL processes, service quality audits, and solution architectureBackground in financial services lending technology at a senior principal level
