We are a taxi driver-focused platform provides drivers with a straight-forward taxi payment solution and more, that’s designed to support and reward drivers. Mandarin and South Asian language speakers encouraged to apply! Responsibilities:Responsible for processing all sales orders, enquires, reporting and communication to all customers including internal and external clients and managersResolve customer issues and perform associated admin tasks Assist with operations, systems and administrationAssist with managersIdentify process gaps and collaborate with line manager to drive improvement Maintain accurate records and databases. Requirements:Proven experience in administration or a similar customer service role.Excellent attention to detail and organisational skills.Strong communication skills, both written and verbal.Ability to work effectively in a fast-paced environment.Supporting with ad-hoc administration and office coordination