Senior Project Officer, High Cost Emergency Arrangement (HCEA) Strategy Unit Location: Burramattagal, part of the Darug nation (Parramatta). A hybrid mix, including working from a primary work location at least 50% of the time and working from home, can be negotiated. Employment type: Ongoing Full-Time x 3 and talent pool creation for positions across the unit. Salary: Clerk Grade 9/10 ($129,464 - $142,665 pa), plus employer’s contribution to superannuation and annual leave loading The HCEA Strategy Unit sits within the System Reform division. We acknowledge the harm caused by past government policies and practices and the significant impact these have had on First Nations children, families and communities. We commit to recognition of past injustices, truth-telling, and working in partnership with First Nations children, parents, families, communities and the sector to improve outcomes for children and young people in who can’t live at home right now. If you are aligned with our commitment and goals of inclusion, collaboration, courage and integrity – we encourage you to apply for this role. Your role The HCEA Strategy Unit is an operational unit. As a HCEA Support Squad Senior Project Officer in the HCEA Strategy Unit you will collaborate with DCJ and NGO casework teams to prevent unnecessary entries into HCEA, support safe and timely exits when a HCEA has been established, and ensure holistic care that focuses on permanency, cultural connection, and wellbeing. Our team drives system-wide solutions, challenges barriers, and partners with the broader sector to support safe and timely transitions back home to parents, kin and Country, or into stable, home-based or therapeutic placements, if suitable. As a Fostering with DCJ Senior Project Officer you will lead a team in the administrative components of the foster care recruitment process. In doing so, the team will improve the customer experience of applicants, retain their motivation to provide care, support colleagues to focus on the training and assessment components of the process, and expedite the end-to-end authorisation process. What you’ll do In the HCEA Support Squads, you will lean on your operational expertise and your systems knowledge to reduce the number of children in HCEAs and how long they stay in HCEAs. You will provide practical support (e.g. home visits, group supervisions, assessments or other required operational or field work activities) and expert advice to prevent entries into HCEAs, working closely with casework teams, NGOs, and the Central Access Unit (CAU) to identify alternative placements and expedite referrals. You’ll monitor and review children in HCEA, support exit planning, and coordinate transitions and access to therapeutic supports. The role involves system advocacy, stakeholder engagement, and navigating complex service systems to remove barriers and improve outcomes. You’ll help to mobilise outcomes on-the-ground with casework teams – supporting staff to find family, make referrals, or bring together multiple stakeholders to expedite better outcomes. You’ll also oversee financial approval processes, contribute to quality assurance, and use data to inform decision-making and drive continuous improvement across the broader service system. In the Fostering with DCJ team you will lead and support key stages of foster care recruitment, including initial screening, probity checks, and applicant support. You’ll develop engaging resources for potential carers and create practice guidelines to strengthen recruitment and support processes. Your work will involve data collection and analysis to inform outcomes reporting and service improvements. You’ll collaborate with internal and external stakeholders, promote foster care opportunities, and manage projects from planning through to evaluation, ensuring evidence-based and culturally responsive service delivery. The HCEA Strategy Unit fosters a collaborative and respectful working environment built on trust, equity, and inclusiveness. Our approach is based around shared responsibility, mutual respect, and collective action to improve outcomes for children and young people. Our multidisciplinary teams work together to: Reduce the number of children and young people in HCEAs. Scrutinise and reduce costs associated with these arrangements. Address vacancies across the funded service system. Increase placement supply and implement strategies to stabilise Out-of-Home Care (OOHC) placements. What we’re looking for Are you passionate about creating equitable, inclusive, and sustainable solutions for vulnerable children and young people? The HCEA Strategy Unit is seeking dynamic professionals to join a high-performing team committed to transforming outcomes for children and young people in OOHC. Demonstrated experience providing high level advice and guidance to improve policy and programs with a focus on outcomes for children and young people Ability to work autonomously and effectively manage competing priorities Highly developed knowledge of ChildStory and proficiency using Microsoft packages (Excel, PowerPoint, Teams, and SharePoint) Excellent written communication skills including preparing written correspondence, briefs, reports and resources Excellent interpersonal and customer service skills supporting communication with a broad range of stakeholders including potential foster carers and funded service providers. Essential Criteria: Relevant tertiary qualifications in Social Work, Psychology, Sociology or other related degree if you can demonstrate your knowledge skills and experience working with vulnerable children, young people, families and carers. Excellent verbal and written communication skills, and the ability to build positive working relationships A paid working with children clearance number Fostering with DCJ specific A valid driver’s licence (P1 or above) Download the role description. and supplementary information for the role. Download the HCEA Units Information Sheet. We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you. What We Offer We offer a variety of benefits, including: A challenging and rewarding career Flexible, autonomous work environment Competitive pay and conditions Training and development opportunities to build and maintain capabilities Health & Wellbeing and Employee Assistance Programs. Want more information? Visit our website to see more information on Working for us. We do work that really matters Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters. Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment! Are you ready to join us? Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages). Applications close Wednesday, 17th September 2025 at 11:59pm AEST. Got a question? For more information about the role or what it’s like to work for DCJ, please contact the hiring manager. HCEA Support Squads - Liz McKay, Director on 0456 911 or at dcj.nsw.gov.au Fostering with DCJ – Vicki Trigas, Manager on 0475 970 or at dcj.nsw.gov.au For more information on roles and responsibilities for other teams within the unit. Please contact dcj.nsw.gov.au. If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Sarah Nguyen on 02 9765 5 or via dcj.nsw.gov.au Visit Recruitment adjustments on the DCJ website to learn more. Inclusion and Diversity lies at the heart of how we recruit We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ, culturally and linguistically diverse people, carers and other diversity groups. To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website. Other Information A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months. For more information visit Your recruitment journey on the DCJ website. Thank you for your interest in this role. We look forward to receiving your application. To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/ The Welcome Experience Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.
