Job Info Location: SYDNEY, NSW Salary: Job Type: Permanent position | Full time position Job Description Are you passionate about using your technical expertise to improve health care for all Australians? We are seeking a dedicated APS6 Coordinating Officer to join our team. Our organisation leads improvements in safety and quality across the health system by working in partnership with patients, carers, clinicians, and health organisations. This isn't just a technical support job. As the Coordinating Officer, you will be a key player in our Infection Prevention and Control program. Your work will directly support a critical program that helps prevent infections. You'll be responsible for the seamless operation of two key online systems: one for learning management and another for compliance data. Key Accountabilities: Providing technical expertise for system development and enhancements Coordinating with third-party providers to ensure optimal system performance Managing and maintaining user and organisation databases Providing support and training to both internal staff and external system users Leading a customer service help desk, including managing support software and reporting on its performance Keeping our website content current and accurate Key Requirements: The ideal candidate will be a skilled professional with a strong understanding of online learning systems and/or quality improvement data applications. You're someone who is not only technically proficient but also excels at building relationships and communicating effectively Proven experience in coordinating and maintaining online systems and databases, ideally within a health care context Demonstrated experience managing a help desk or customer support service and using online support software Excellent communication and interpersonal skills, with a talent for training and supporting a wide range of users Strong project management skills and the ability to prepare clear, concise technical and other documents This is a hybrid role based in Sydney, offering a flexible mix of in-office and work-from-home days. Apply now for immediate consideration. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. Please click here to apply.
