What you'll do Oversee and manage the delivery of contracted services, for campus support services, including scheduled, periodic reporting on contract performance, ensuring contractor performance against service level agreements to ensure quality standards and KPI targets are delivered, under the provision of cost-effective processes and strategies to improve delivery of services. Have knowledge of or the ability to acquire knowledge of security functions within government, including identification Card Web Systems, electronic Security access cards and Door key control data systems. Manage the administration of projects, including maintaining filing systems for the efficient and effective retrieval of material, coordinating and collating reports, drafting correspondence and briefs and business case and basic reports. About you We are searching for someone who has: Demonstrated working knowledge and an understanding of relevant legislation, standards, policies, acts and regulations and how they are applied in an operational environment, including a high-level understanding of security, grounds maintenance, cleaning services and contracts. A strong ability to build client relationships and provide excellent services, demonstrated by high level communication, interpersonal and negotiation skills with a demonstrated ability to liaise with stakeholders at all levels and to handle sensitive issues sympathetically and effectively. Understanding of contract management in relation to facilities, including cleaning, grounds maintenance, etc with the ability to demonstrate meticulous attention to detail and the ability to juggle multiple tasks simultaneously. Demonstrated high level organisational skills in demonstrating a hands-on, solution-orientated approach to addressing issues that arise on a multidisciplinary campus, with competing demands and deadlines. Sound knowledge and experience with finance (SAP) systems including processing and reporting. Capacity to provide a high level of client service, including the ability to manage customer feedback in a professional manner. Why work with us? Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing. This includes: Competitive salaries 12.75% superannuation 17.5% leave loading Employee wellbeing Access to 24/7 confidential employee support providers and counsellors including for immediate family members Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave. Professional development Career progression with more than 300 diverse career pathways and career support to take you further! Access to a variety of programs and initiatives to support training and career growth. Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development. Our commitment to equity, diversity and inclusion At Queensland Health, our work environment is inclusive and supportive, and we value our employees. We are an equal opportunity employer and encourage applications from people of all cultures, abilities and backgrounds. Our commitment to cultural safety, equity, diversity and inclusion means we understand some people may need changes to the recruitment process. If you need support during the recruitment process, such as meeting with the panel virtually instead of in person, please reach out to the hiring manager. We value diverse candidates and your need for adjustments will not affect our hiring decisions. Ready to apply? For further information on how to apply please review the attached Role Description.
